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- Tasks: Manage key client accounts and ensure high-quality service in water hygiene.
- Company: Zeta Water, part of the Complii Group, a leader in compliance services.
- Benefits: Salary up to £50,000, company car, private medical insurance, and increasing holiday.
- Why this job: Join a high-visibility role with real impact on client relationships and career progression.
- Qualifications: Strong water hygiene experience and excellent communication skills.
- Other info: Dynamic environment with ongoing training and development opportunities.
The predicted salary is between 40000 - 50000 £ per year.
At Zeta Water, we are looking for an Account Manager to support and develop long-standing client relationships within our water hygiene services, where expert guidance and compliance leadership are critical. This is a newly created role, designed as part of Zeta’s long-term succession planning, and is ideal for someone with strong water hygiene experience who enjoys structured account management and close collaboration with senior stakeholders.
Working directly alongside the Commercial Manager, you will help manage key client accounts, support contract performance and compliance, and ensure clients receive a consistent, high-quality service. While the role offers exposure to wider Complii Group services, water hygiene remains the core focus. This position is predominantly home or office based, with occasional on-site client visits.
What you receive for joining us:
- Salary of £40,000 to £50,000, depending on experience
- Company car or car allowance
- Private medical insurance
- Holiday that increases by two days every two years, plus bank holidays
- Ongoing training and development
- Clear long-term progression
- 24/7 Employee Assistance Programme
- Cycle to Work scheme
Here is a look at some of the things you will be doing:
- Supporting the Commercial Manager with the ongoing management of key, long-standing client accounts with a combined annual value of over £2m
- Assisting with contract performance monitoring, budgets, and compliance requirements, including annual renewals and gap analysis
- Working closely with internal operational teams to coordinate service delivery, programme planning, and mobilisation of new contracts
- Attending client meetings, acting as a trusted point of contact, providing technical guidance, and producing monthly compliance and delivery reports
Can you show experience in some of these areas:
- Strong experience within the water hygiene industry, with a solid working knowledge of ACOP L8 and compliance delivery
- Confidence supporting complex client accounts, with excellent organisational skills and the ability to manage multiple priorities
- Clear, professional communication skills and the ability to build trusted relationships with clients and internal stakeholders
- A proactive, detail-focused approach, with the motivation to develop commercial capability and grow alongside senior colleagues
If you feel you have the skills and drive to succeed in this role, even if you don’t meet every requirement above, we’d still love to hear from you.
Zeta Water is part of the Complii Group, a leading provider of integrated compliance services across water, fire, electrical, and air. This is a high-visibility role where water hygiene expertise is central, offering genuine progression and the opportunity to play a key part in supporting key client relationships and future commercial leadership.
Account Manager in Orpington employer: Complii
Contact Detail:
Complii Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Orpington
✨Tip Number 1
Network like a pro! Reach out to your connections in the water hygiene industry and let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of ACOP L8 and compliance delivery. Be ready to discuss how your experience aligns with managing complex client accounts and supporting contract performance. Show them you’re the expert they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you take that step. It’s a great way to show your interest in joining Zeta Water and being part of our exciting journey.
We think you need these skills to ace Account Manager in Orpington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in water hygiene and account management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves building trusted relationships with clients and stakeholders, it’s crucial to demonstrate your clear and professional communication style. Use examples in your application that reflect your ability to convey complex information effectively.
Highlight Your Proactive Approach: We love candidates who take initiative! In your application, share instances where you’ve gone above and beyond in previous roles, especially in managing client accounts or ensuring compliance. This will show us your motivation to excel in the Account Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Zeta Water and what we stand for.
How to prepare for a job interview at Complii
✨Know Your Water Hygiene Stuff
Make sure you brush up on your knowledge of water hygiene, especially ACOP L8 compliance. Be ready to discuss how your experience aligns with the role and how you've successfully managed client accounts in the past.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built and maintained strong relationships with clients and stakeholders. Highlight your communication skills and how you've acted as a trusted point of contact in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle complex client situations. Think of specific instances where you've had to manage multiple priorities or resolve compliance issues.
✨Demonstrate Your Proactive Approach
Share examples of how you've taken initiative in your previous roles, whether it's improving service delivery or enhancing client satisfaction. Show that you're detail-focused and motivated to grow alongside senior colleagues.
