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- Tasks: Manage key client accounts and ensure high-quality service delivery in water hygiene.
- Company: Join Zeta Water, part of the innovative Complii Group, focused on compliance services.
- Benefits: Competitive salary, company car, private medical insurance, and increasing holiday entitlement.
- Why this job: Be a vital part of client relationships and gain exposure to senior leadership.
- Qualifications: Strong water hygiene experience and excellent communication skills required.
- Other info: Enjoy ongoing training, clear progression paths, and a supportive work environment.
The predicted salary is between 35000 - 40000 £ per year.
At Zeta Water, we are looking for an Account Manager to support and develop long-standing client relationships within our water hygiene services, where expert guidance and compliance leadership are critical. This is a newly created role, designed as part of Zeta’s long-term succession planning, and is ideal for someone with strong water hygiene experience who enjoys structured account management and close collaboration with senior stakeholders.
Working directly alongside the Commercial Manager, you will help manage key client accounts, support contract performance and compliance, and ensure clients receive a consistent, high-quality service. While the role offers exposure to wider Complii Group services, water hygiene remains the core focus. This position is predominantly home or office based, with occasional on-site client visits.
What you receive for joining us:
- Salary of £35,000 to £40,000, depending on experience
- Company car or car allowance
- Private medical insurance
- Holiday that increases by two days every two years, plus bank holidays
- Opportunities to work with clients across multiple compliance disciplines through the Complii Group
- Ongoing training and development
- Clear long-term progression
- 24/7 Employee Assistance Programme
- Cycle to Work scheme
Here is a look at some of the things you will be doing:
- Supporting the Commercial Manager with the ongoing management of key, long-standing client accounts with a combined annual value of over £2m
- Assisting with contract performance monitoring, budgets, and compliance requirements, including annual renewals and gap analysis
- Working closely with internal operational teams to coordinate service delivery, programme planning, and mobilisation of new contracts
- Attending client meetings, acting as a trusted point of contact, providing technical guidance, and producing monthly compliance and delivery reports
Can you show experience in some of these areas:
- Strong experience within the water hygiene industry, with a solid working knowledge of ACOP L8 and compliance delivery
- Confidence supporting complex client accounts, with excellent organisational skills and the ability to manage multiple priorities
- Clear, professional communication skills and the ability to build trusted relationships with clients and internal stakeholders
- A proactive, detail-focused approach, with the motivation to develop commercial capability and grow alongside senior colleagues
If you feel you have the skills and drive to succeed in this role, even if you don’t meet every requirement above, we’d still love to hear from you.
Zeta Water is part of the Complii Group, a leading provider of integrated compliance services across water, fire, electrical, and air. This is a high-visibility role where water hygiene expertise is central, offering genuine progression and the opportunity to play a key part in supporting key client relationships and future commercial leadership.
Account Manager in Maidstone employer: Complii
Contact Detail:
Complii Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the water hygiene industry and let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of ACOP L8 and compliance delivery. Be ready to discuss how your experience aligns with managing complex client accounts and supporting contract performance. Show them you’re the expert they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you take that step. It’s a great way to show your interest in Zeta Water and the Account Manager position.
We think you need these skills to ace Account Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role at Zeta Water. Highlight your water hygiene experience and any relevant compliance knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about water hygiene and how you can support our clients. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since this role involves building relationships with clients and stakeholders, make sure your application reflects your communication prowess. Whether it’s in your CV or cover letter, clear and concise language will go a long way in impressing us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Complii
✨Know Your Water Hygiene Stuff
Make sure you brush up on your knowledge of water hygiene, especially ACOP L8 compliance. Be ready to discuss how your experience aligns with the role and how you've successfully managed client accounts in the past.
✨Showcase Your Relationship-Building Skills
This role is all about building long-standing relationships. Prepare examples of how you've developed trust with clients and stakeholders, and be ready to explain your approach to maintaining those connections.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple priorities. Share specific strategies you use to stay on top of contract performance and compliance requirements, as this will show you're detail-focused.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and professionally. Since you'll be acting as a trusted point of contact, it's crucial to convey your ideas effectively during the interview. Consider doing mock interviews to refine your communication style.
