Account Manager - Fire in Liverpool

We’re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It’s a field-based role, offering real autonomy and long-term career potential.

What’s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension.

Here’s a look at some of the things you’ll be doing:

• Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings.
• Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory.
• Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements.
• Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline.

Can you show experience in some of these areas:

• Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role.
• Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth.
• Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments.
• Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting.

Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you, we value potential, ambition and transferable experience.

Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.