At a Glance
- Tasks: Service and maintain fire alarm systems, providing technical support and mentoring junior engineers.
- Company: Join Fire Safe Services, part of Complii, a leader in safety and compliance.
- Benefits: Competitive salary, overtime, company van, tools, 25 days holiday, and ongoing training.
- Other info: Flexible travel across the Midlands with excellent career progression opportunities.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Experience in fire alarm servicing and strong fault-finding skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Fire Safe Services, we’re recruiting a Fire Alarm Service Engineer to join our growing team. This role covers the full lifecycle of fire alarm systems, including servicing, maintenance, fault-finding and repairs. You’ll act as a technical point of contact, providing leadership on-site and mentoring junior engineers. The role also includes participation in the out-of-hours on-call rota, responding to urgent service needs in line with our 24/7 support commitments.
What you receive for joining us:
- Competitive salary depending on experience + overtime and call-out payments
- Company van, tools, laptop, phone
- 25 days holiday plus bank holidays
- Company pension
- Ongoing training and development opportunities to support your career progression
Here’s a look at some of the things you’ll be doing:
- Carry out planned and reactive maintenance, servicing, fault diagnosis, repairs, full system testing, and cause & effect programming on addressable and conventional fire alarm systems, ensuring integration with life safety systems including sprinklers, access control, and emergency lighting
- Respond to emergency call-outs as part of the on-call rota, delivering effective solutions under pressure while maintaining excellent customer service and ensuring all work complies with BS 5839, fire safety legislation, and company health & safety policies
- Provide technical support and mentorship to junior engineers while liaising professionally with clients, site managers, and contractors to ensure service expectations, project requirements, and high working standards are consistently met
- Complete accurate service reports, commissioning certificates, and compliance documentation using company systems and mobile technology, while supporting system upgrades, remedial works, audits, and quotations where required
Can you show experience in some of these areas:
- Experience in fire alarm servicing across a variety of systems and environments, with strong knowledge of addressable and conventional fire alarm systems including Gent, Notifier, Advanced, Kentec, Apollo, Hochiki, or similar
- Comprehensive understanding of BS 5839 and relevant fire safety legislation, alongside strong fault-finding, loop testing, cause & effect programming, and panel configuration skills
- FIA certification (Units 1–5) or equivalent preferred, with ECS, CSCS, manufacturer training, or additional health & safety qualifications such as IPAF, PASMA, or SSSTS considered advantageous
- Experience mentoring or supporting junior engineers and representing a business professionally on customer sites, with a full UK driving licence and flexibility to travel across the Midlands and surrounding areas
Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants.
Introducing our organisation:
Fire Safe Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on electrical, fire, and water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Fire Alarm Service Engineer in Dudley employer: Complii
At Complii, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values safety, operational excellence, and employee growth. As the Operations Field Manager in Gawcott, you'll lead a dedicated team while enjoying competitive benefits, including a vehicle allowance and generous holiday perks, all within a flexible onsite/hybrid work environment that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Alarm Service Engineer in Dudley
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Complii and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Complii.
We think you need these skills to ace Fire Alarm Service Engineer in Dudley
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Complii will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Complii specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Complii
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Complii. It shows you’re proactive about your professional development!
