Credit Controller

Credit Controller

Full-Time 23962 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage company debts, ensure timely payments, and maintain customer relationships.
  • Company: Join Zeta Services, a leader in compliance solutions across various sectors.
  • Benefits: Salary between £23,962 to £28,000, flexible hours, and remote work options.
  • Why this job: Take the next step in your finance career with growth opportunities in a supportive environment.
  • Qualifications: Experience in credit control, strong negotiation skills, and proficiency in Excel.
  • Other info: Dynamic team culture with diverse clients and a focus on risk management.

The predicted salary is between 23962 - 28000 £ per year.

We’re hiring a Credit Controller to join our team here at Zeta Services, based in Bicester.

This role will see you utilising your experience gained in Credit Control to the fullest. If you’re looking for a position that offers not just responsibility but also the chance to develop and progress in a supportive environment, this is an excellent opportunity to take the next step in your finance career.

You’ll be responsible for managing the company’s debtor ledger, ensuring timely collection of payments, minimising bad debt exposure, and maintaining positive customer relationships. This role plays a key part in safeguarding the company’s cash flow while providing an efficient and professional service to both internal and external stakeholders.

Zeta Services provide market leading products, services and technologies that enable organisations to ensure they meet their environmental, health, safety and risk management obligations across several key compliance areas including Water, Fire, Business Continuity and Energy.

What you receive for joining us:

We’re offering a salary of £23,962 to £28,000 per annum, depending on relevant skills, along with a strong package designed to support you both in and out of work that we’d be happy to tell you about. The working hours are Monday to Thursday either 8am-4.15pm or 8.45am-5pm, Friday 8am-3.15pm or 8.45pm-4pm. There is also the opportunity of you working from home one day per week after your probation period.

Here’s a look at some of the things you’ll be doing:

  • Manage and collect company debts in line with agreed terms, monitoring accounts for overdue payments, negotiating payment arrangements, and escalating problem accounts to management when necessary.
  • Liaise with customers via phone, email, and written correspondence to secure prompt payment, resolve non-payment queries, and maintain accurate, up-to-date debtor records.
  • Assess customer creditworthiness, review credit limits, and ensure compliance with company policies, data protection laws, and financial regulations.
  • Prepare aged debtor reports, provide regular updates on collection progress, and support month-end and year-end reporting requirements.

Can you show experience in some of these areas:

  • Strong negotiation, communication, and professional telephone skills.
  • Skilled in working under pressure, meeting collection targets, and managing multiple priorities effectively.
  • High level of accuracy, attention to detail, and excellent organisational abilities.
  • Proficient in Microsoft Excel and experienced with accounting/ERP systems.

Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants.

Introducing our organisation:

Zeta Services: We are proud to be part of Complii. We collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.

Credit Controller employer: Complii

At Zeta Services, we pride ourselves on fostering a supportive and dynamic work environment in Bicester, where our Credit Controllers can thrive and advance their careers. With competitive salaries, flexible working arrangements, and a strong emphasis on employee development, we ensure that our team members are well-equipped to manage their responsibilities while enjoying a healthy work-life balance. Join us to be part of a company that values your contributions and offers unique opportunities for growth in the finance sector.
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Contact Detail:

Complii Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities at Zeta Services. A friendly chat can sometimes lead to a foot in the door.

✨Tip Number 2

Prepare for the interview by brushing up on your negotiation and communication skills. Think of examples from your past experiences that showcase how you’ve successfully managed debts or resolved payment issues.

✨Tip Number 3

Show off your Excel skills! Be ready to discuss how you've used spreadsheets to track payments or manage accounts. Maybe even bring a sample report to demonstrate your attention to detail.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Zeta Services team.

We think you need these skills to ace Credit Controller

Credit Control
Debt Collection
Negotiation Skills
Communication Skills
Customer Relationship Management
Attention to Detail
Organisational Skills
Microsoft Excel
Accounting/ERP Systems
Problem-Solving Skills
Compliance Knowledge
Data Protection Awareness
Ability to Work Under Pressure
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing debtor ledgers and collecting payments, as these are key responsibilities for us at Zeta Services.

Craft a Compelling Cover Letter: Your cover letter should reflect your personality and enthusiasm for the role. Share specific examples of how you've successfully negotiated payment arrangements or maintained positive customer relationships in the past.

Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Excel and any accounting/ERP systems you’ve used. We love seeing candidates who can demonstrate their technical skills alongside their negotiation and communication abilities.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Zeta Services!

How to prepare for a job interview at Complii

✨Know Your Numbers

As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of key financial metrics and be ready to discuss how you've successfully managed debts in the past. This shows you understand the role's demands and can hit the ground running.

✨Showcase Your Communication Skills

You'll need to liaise with customers regularly, so highlight your communication skills during the interview. Prepare examples of how you've resolved payment disputes or maintained positive relationships with clients. This will demonstrate your ability to handle sensitive situations professionally.

✨Demonstrate Attention to Detail

In credit control, accuracy is crucial. Be prepared to discuss how you ensure precision in your work, whether it's through maintaining debtor records or preparing reports. Mention any tools or systems you use to keep everything organised, especially if you're proficient in Excel or ERP systems.

✨Prepare for Scenario Questions

Expect questions that put you in real-life scenarios, like handling overdue payments or negotiating terms. Think about how you would approach these situations and be ready to share your thought process. This will show your problem-solving skills and ability to work under pressure.

Credit Controller
Complii
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  • Credit Controller

    Full-Time
    23962 - 28000 £ / year (est.)
  • C

    Complii

    50-100
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