Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and drive new business in passive fire protection.
- Company: Join Capital Fire Doors, a leader in fire safety solutions.
- Benefits: Competitive salary, uncapped commission, car allowance, and 25 days holiday.
- Why this job: Make a real impact in fire safety while enjoying autonomy and career growth.
- Qualifications: Experience in account management and understanding of fire safety compliance.
- Other info: Dynamic role with opportunities for professional development and a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Passive Fire Account Manager to join Capital Fire Doors, part of the Complii Group. This role covers the South-East and is focused on managing existing regional and small customer accounts, while also supporting new business opportunities with leads provided by the business. The role is predominantly account management, with a strong focus on retaining customers and growing revenue across maintenance, projects, installations and small works within passive fire, specifically fire doors and fire-stopping. It’s a field-based, hybrid role offering autonomy, ownership of your territory and long-term career potential.
What’s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension.
Here’s a look at some of the things you’ll be doing:
- Manage and grow a portfolio of existing regional and small customer accounts, acting as the main point of contact and representing Capital Fire Doors professionally across all interactions.
- Retain and renew passive fire maintenance contracts, ensuring compliance, service continuity and protection of divisional margin.
- Identify and convert opportunities for fire door and fire-stopping works, including maintenance, small works and project activity, by understanding customer needs and compliance requirements.
- Support new business growth within the territory (with leads provided), helping to build a sustainable pipeline while maximising value from existing accounts.
Can you show experience in some of these areas:
- Account management experience within passive fire, fire doors, fire-stopping or the wider fire safety / life safety sector.
- Managing contract renewals, margins and long-term customer relationships within a compliance-led or regulated environment.
- Strong understanding of passive fire requirements, particularly fire doors and fire-stopping, and their role in compliance and risk management.
- Experience using CRM systems to manage pipelines, renewals, forecasting and sales activity accurately.
Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you, we value transferable experience, ambition and the right mindset.
Introducing our organisation: Capital Fire Doors, part of the Complii Group, specialises in passive fire protection, delivering compliant fire door and fire-stopping solutions across regional and commercial markets. We support our customers with reliable maintenance, high-quality installations and a consultative approach to compliance, and we’re continuing to grow.
Account Manager - Passive Fire employer: Complii
Contact Detail:
Complii Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Passive Fire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the passive fire industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with account management and compliance in the passive fire sector. Use specific examples to demonstrate how you've successfully managed customer relationships and contracts.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly, express your interest, and ask about potential opportunities. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way for us to keep track of your interest and qualifications. Plus, it shows you’re serious about joining our team at Capital Fire Doors!
We think you need these skills to ace Account Manager - Passive Fire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Passive Fire Account Manager. Highlight your experience in account management, especially within the fire safety sector, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of passive fire requirements and how you can contribute to retaining and growing customer accounts.
Showcase Your CRM Skills: Since managing pipelines and renewals is key, make sure to mention your experience with CRM systems. Give examples of how you've used these tools to drive sales activity and maintain customer relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Complii
✨Know Your Stuff
Make sure you brush up on your knowledge of passive fire protection, especially fire doors and fire-stopping. Understand the compliance requirements and how they impact customer safety. This will show that you're not just interested in the role but also genuinely understand the industry.
✨Showcase Your Experience
Prepare to discuss your previous account management experience, particularly in the fire safety sector. Be ready with specific examples of how you've managed contracts, retained customers, and grown revenue. This will help demonstrate your capability to handle the responsibilities of the role.
✨Be Customer-Centric
Since this role is all about managing and growing customer accounts, think about how you can convey your customer-first approach. Share stories that highlight your ability to build relationships, understand customer needs, and provide tailored solutions. This will resonate well with the interviewers.
✨Familiarise Yourself with CRM Tools
As you'll be using CRM systems to manage your pipeline and sales activity, it’s a good idea to familiarise yourself with these tools if you haven't already. Mention any relevant experience you have with CRM software during the interview, as it shows you're prepared and tech-savvy.
