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- Tasks: Lead client integrations and support post-launch improvements in a dynamic environment.
- Company: Join ComplianceOne Group, a fast-growing leader in iGaming compliance.
- Benefits: Enjoy flexible working options, competitive salary, and career growth opportunities.
- Why this job: Make an impact in the iGaming industry while working with innovative technology.
- Qualifications: Bachelor's degree or relevant experience; 2+ years in client integrations preferred.
- Other info: Remote work available from the Netherlands or Spain; hybrid role in London.
The predicted salary is between 36000 - 60000 £ per year.
ComplianceOne Group is the leading compliance provider group for the iGaming industry incorporating some of the most respected and recognised compliance brands including MAXIMA COMPLIANCE, COMPLITECH, DATAVAULT ONE and DILIGENCE IN GAMING and RECRUIT COMPLIANCE.
We are seeking 2 x Integration Managers who will work within the DataVault One arm of the business. You will be dealing directly with clients, so for these particular roles we prefer you to be based in London (hybrid working). However, we will also consider remote working from the Netherlands or Spain.
What is DataVault One? We have developed a platform capable of receiving XML and JSON data from operators & game providers, saving it in the correct format required by local regulators in multiple jurisdictions.
What will you be doing?
- Lead Client Integrations with top-down oversight throughout entire integration to ensure success
- Assist the commercial team with product demos and sales meetings
- Work with both Commercial and Technical internal teams throughout the product integration and support
- Articulate, gather, understand and define integration requirements to both technical and non-technical people
- Support the clients post go-live with additional changes or analysis
- Work closely with our clients to gather feedback and define the requirements that help shape future product integrations
- Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions and implement efficiency improvements
- Responsible for the pre-compliance testing of technical applications, based on a pre-defined set of requirements
- Monitor and resolve all client issues efficiently and in a timely manner with a focus on client retention and satisfaction
Qualifications & Education:
- A bachelor's degree in information and computer science or a related field, or extensive related experience or CSPO certified.
Preferred Skills:
- Experience of working in the online gambling sector would be advantageous but applicants from any IT related technical background will be considered
- 2+ years experience of delivering end-to-end client integrations
- Experience working with and managing big-data, API-based products and requirements is a big plus
- Knowledge or experience of working for an Accredited Testing Facility (ATF) would be seen as desirable
- An understanding of Project Management tools such as Target Process will be required
- Demonstrable experience of delivering client integrations in a fast paced technology focused environment
- Able to manage multiple integrations simultaneously (size dependent)
- Aptitude to work on your own whilst demonstrating initiative but with the ability to form strong relationships and understand the value of being part of, and developing a strong team culture
- High level of attention to detail and able to relay complex information in a way that can be easily understood
- Proactively manages integration risks
- Ability to facilitate technical and planning workshops with clients and project team members
- Great client care, negotiating and influencing skills
- Excellent English oral, presentation and written communication skills (Being multilingual is an advantage)
If you don't match the requirements above please apply anyway! Whilst you may not be selected for this particular role, we are constantly seeking to grow our highly skilled team of people with the right attitude and willingness to grow.
Integration Managers x 2 in London employer: ComplianceOne Group
Contact Detail:
ComplianceOne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration Managers x 2 in London
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially DataVault One. Show us you know your stuff and how you can contribute to our team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with client integrations and how you handle challenges. We want to see your problem-solving skills in action.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Integration Managers x 2 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Integration Manager role. Highlight your experience with client integrations and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the iGaming industry and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since you'll be dealing directly with clients, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don't shy away from showing how you can articulate complex information simply.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ComplianceOne Group
✨Know Your Stuff
Make sure you understand the ins and outs of integration processes, especially in relation to XML and JSON data. Brush up on your knowledge of compliance in the iGaming industry, as this will show that you're genuinely interested in the role and the company.
✨Showcase Your Communication Skills
Since you'll be dealing with both technical and non-technical people, practice explaining complex concepts in simple terms. Prepare examples from your past experiences where you've successfully communicated with clients or team members to resolve issues.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified problems and implemented solutions during client integrations. Be ready to discuss how you managed multiple integrations simultaneously and what strategies you used to keep everything on track.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, the DataVault One platform, and future product integrations. This not only shows your interest but also helps you gauge if the company is the right fit for you.
