Service Manager

At Fire Safe Security we don’t hire you based on your job title. Titles can be misleading and rarely tell the full story of your skills and experience. Instead, we’re on the lookout for exceptional individuals who can demonstrate their expertise in the areas outlined below. You don’t need to tick every box, if you can confidently discuss some of the experience we’re after, then we’d love to hear from you. We won’t overlook talent just because your career path doesn’t follow a traditional trajectory. What sets us apart is our commitment to seeing beyond your CV. We invest in people who are ready to grow with us and want to be part of a company that genuinely values their potential. Many organisations talk about growth, but we’ve already achieved significant milestones, we’d be thrilled to share our journey with you. Let’s start the conversation. The role we’re hiring for is a Service Manager to join our team based in our Bromsgrove office. You’ll be responsible for Service Operations and Delivery, Engineer Management, Client Relations, Service Accreditation Approvals, Financial Forecasting, and Budget Management for the Service Division. Please note this is a fully office based role. What you receive for joining us: We’re looking to offer a salary of £50,000 – £60,000. In addition, we offer 25 days + bank holidays per annum, birthday off and the opportunity to buy or sell holiday days and company pension. You will receive a company car or car allowance, plus a phone and laptop. Here’s a look at some of the things you’ll be doing: * Can demonstrate technical understanding of fire and security systems * Have experience managing others and work well under pressure * Have good IT skills particularly with Microsoft office * Have experience dealing with customers and their demands Can you show experience in some of these areas: * This role can be perfect for someone who is either in a supervisor/manager role and wanting to come into a fully office-based position * Experience in people management, including leading and motivating teams to achieve excellence * Proficiency in producing service reviews and reports, tracking performance, and identifying areas for improvement * If you believe you are the right fit for the role, but you don’t have all of the above, please still apply Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Fire Safe Services is proud to be part of Compliance Group, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance