Tech Project Manager

Complexio\’s Foundational AI works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint venture between Hafnia and Símbolo, in partnership with Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan.

About The Role

• Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope.
• Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes.
• Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs.

Requirements

• Project Execution & Delivery
  • Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards.
  • Define project plans, objectives, scope, deliverables, and KPIs to measure success.
  • Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions.
  • Track progress, identify risks early, and implement mitigation strategies.
• Customer Engagement & Use Case Implementation
  • Work closely with customers to understand their business challenges and map solutions to their needs.
  • Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities.
  • Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle.
  • Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization.
• Stakeholder & Resource Management
  • Align internal teams and external partners on project objectives, ensuring smooth collaboration.
  • Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation.
  • Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations.
• Process & Continuous Improvement
  • Establish and refine project management frameworks, methodologies, and best practices for efficient execution.
  • Leverage agile methodologies where applicable, iterating on project deliverables based on feedback.
  • Contribute to internal knowledge-sharing and documentation of lessons learned from past projects.
• Key Skills & Experience
  • Strong project management experience in AI, SaaS, or data-driven enterprise solutions.
  • Expertise in managing customer-facing projects, balancing technical execution with business impact.
  • Solid understanding of AI/ML concepts, data integration, and enterprise software implementation.
  • Excellent communication and stakeholder management skills, with the ability to translate technical details into business value.
  • Experience with agile methodologies, Jira, and project management tools.
  • Ability to thrive in a fast-paced startup environment, handling multiple priorities with autonomy.

Benefits

• Join a pioneering joint venture at the intersection of AI and industry transformation.
• Work with a diverse and collaborative team of experts from various disciplines.
• Opportunity for professional growth and continuous learning in a dynamic field.
• (Remote must be within 4-5 hours of CET timezone)