At Complex Care Professionals, we deliver outstanding, person-centred domiciliary complex care and we’re looking for a Senior Complex Care Coordinator to lead from the front. If you thrive on managing high-volume rotas, coordinating intricate care packages, and optimising community runs across multiple locations, this could be your perfect next step.
Role: Senior Care Co-Ordinator
Hours: Full time
Location: Rochdale
Overview:
This is an intricate role at the heart of our operations. You’ll oversee the coordination of complex care packages and the efficient planning of large-scale community care runs. You’ll also support our continued growth through smart planning, strong leadership, and proactive business development.
Responsibilities:
- Manage complex care packages for clients with clinical needs
- Build and maintain rotas of high-volume, multi-location community care runs
- Lead scheduling and rota planning for large care teams
- Liaise with healthcare professionals, commissioners, families, and staff
- Identify new business opportunities and support service growth and care staff
- Ensure compliance with CQC and internal quality standards
- Share in the on-call rota for out-of-hours support
Requirements:
- Strong skills in planning, scheduling, prioritising, and time management.
- Ability to establish and maintain effective professional working relationships.
- Desire to make a real difference and greatly improve an already well-established business.
- 2+ years’ experience in senior care coordination (complex care preferred)
- Strong track record in managing community-based care and large-scale runs
- Confident with IT systems (Outlook, Excel, Word, rota/care software)
- Excellent organisational, problem-solving, and communication skills; knowledge of community care frameworks and CQC compliance.
Join our team at Complex Care Professionals and make a difference in the lives of individuals with complex care needs. Apply now to become a Senior Care Co-ordinator and contribute to our mission of providing exceptional care to our clients.
“Simply Putting People First”
