At a Glance
- Tasks: Coordinate care packages and manage staff rotas to ensure high-quality service delivery.
- Company: Join a forward-thinking organisation dedicated to putting people first.
- Benefits: Enjoy a competitive salary, career progression, and a discount scheme.
- Other info: Fast-paced environment with opportunities for growth and a supportive team.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in care coordination and strong organisational skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Complex Care Professionals Ltd is a growing, forward-thinking organisation with branches across the North West. We are committed to putting people first - both our clients and our staff.
The Role
We are looking for an organised and proactive Care Coordinator to support the delivery of high-quality, person-centred care while helping to grow and develop our services. This is a fast-paced role requiring strong communication, rota management, and the ability to build relationships with clients, staff, and healthcare professionals.
Key Responsibilities
- Coordinate care packages from referral through to delivery
- Manage and optimise staff rotas (holidays, absence, coverage)
- Recruit, onboard, and support care staff
- Liaise with clients, carers, and professionals (GPs, Commissioners, Nurses)
- Maintain high standards of care, compliance, and service quality
- Conduct staff supervisions and support performance management
- Support business growth through client relationship management
- Participate in an on-call rota
About You
- Experience in a domiciliary care coordination role (preferred)
- Strong organisational and problem-solving skills
- Confident communicator with a proactive approach
- Experience with rostering systems (e.g. Access Planner desirable)
- Able to manage multiple priorities in a fast-paced environment
- Full UK driving licence (preferred)
What We Offer
- Competitive salary
- Career progression opportunities
- Company pension
- Free Parking
- Discount scheme
- Blue light card
Care Coordinator in Burnley employer: Complex Care Professionals
Complex Care Professionals Ltd is an exceptional employer that prioritises the well-being of both its clients and staff, fostering a supportive and dynamic work environment. With a commitment to career progression and a competitive salary, employees benefit from a culture that values personal development and teamwork, all while enjoying perks such as free parking and a discount scheme. Located in the North West, this role offers the chance to make a meaningful impact in the community through high-quality, person-centred care.
Contact Details:
Complex Care Professionals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us you’re passionate about person-centred care and how you can contribute to our mission at Complex Care Professionals. Tailor your answers to reflect our commitment to quality service.
✨Tip Number 3
Practice your communication skills! As a Care Coordinator, you’ll need to liaise with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Care Coordinator in Burnley
Some tips for your application 🫡
Show Your Organisational Skills:As a Care Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and priorities. Use examples from your past experiences to show us how you’ve successfully juggled responsibilities.
Communicate Clearly:Strong communication is essential in this role. When writing your application, be clear and concise. Let us know how you've effectively communicated with clients, staff, and healthcare professionals in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Care Coordinator role. Mention specific skills and experiences that align with our job description to catch our eye.
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep track of applications better. So, make sure you submit your application there to ensure it gets the attention it deserves.
How to prepare for a job interview at Complex Care Professionals
✨Know Your Stuff
Make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the key responsibilities, especially around managing care packages and staff rotas. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Care Coordinator, strong communication is crucial. Prepare examples from your past experiences where you've effectively liaised with clients, staff, or healthcare professionals. This will demonstrate your ability to build relationships and manage expectations.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple priorities. You might want to share specific strategies or tools you use to stay on top of tasks, especially in a fast-paced environment. This will show that you can handle the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and its approach to care coordination. This not only shows your interest but also gives you a chance to assess if the organisation aligns with your values. Think about asking about their growth plans or how they support staff development.