At a Glance
- Tasks: Coordinate high-quality care services and develop client relationships.
- Company: Expanding care company focused on putting people first.
- Benefits: Competitive salary, career progression, and flexible working arrangements.
- Other info: Supportive environment with opportunities for professional development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in care coordination and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Complex Care Professionals Ltd is a successful and expanding company with three branches in the Northwest. We are a forward-thinking and innovative organisation that prides itself on "simply putting people first," a principle that applies to both our staff and our clients.
As a Care Coordinator at Complex Care Professionals Ltd, you will play a vital role in ensuring the delivery of high-quality, personalised care services to our clients while contributing to the growth and development of our business. Your exceptional communication skills and proactive approach to business development are essential in this dynamic and rewarding position.
Key Responsibilities- Uphold Core Values: Adhere to company policies and procedures, promoting diversity and equal opportunities in the workplace.
- Business Development: Proactively grow your desk by maintaining and developing relationships with clients, identifying new opportunities.
- Exceptional Communication: Liaise effectively with clients, carers, and external professionals to ensure seamless service delivery.
- Recruitment: Interview and onboard high-quality care staff to maintain an excellent workforce.
- Care Planning: Facilitate new packages of care from the point of discharge.
- Scheduling: Plan and coordinate cover for holidays, training, and planned absences.
- On-Call Support: Participate in the on-call out-of-hours service on a rotational basis.
- Rota Management: Organise and optimise care worker rotas for efficiency in travel time and staff skill matching.
- Client & Staff Interaction: Make & answer telephone enquiries promptly and professionally, providing solutions to queries.
- Quality Assurance: Ensure high-quality care services are delivered to vulnerable individuals in their own homes.
- Staff Supervision: Conduct staff supervisions, appraisals, and performance management.
- Professional Liaison: Liaise with professionals such as GPs, Commissioners, and District Nurses.
- Service Reviews: Collaborate to ensure positive user reviews are collected and actioned.
- System Management: Maintain and update electronic rostering systems.
- Expense Management: Ensure timely submission of travel expenses.
- Experience: Minimum of 3 years' experience in a similar role (desirable).
- Qualifications: Relevant qualification, such as Business Studies or Social Care (desirable).
- Driving Licence: Valid driving licence and access to own vehicle (desirable).
- Organisational Skills: Extremely well-organized with excellent planning and prioritising ability and high attention to detail.
- Management Experience: Management and supervisory experience (desirable).
- Technical Skills: Experience using scheduling/recording systems (Access People Planner & Access Care Planner desirable).
- Independence: Ability to work unsupervised.
- Administration Skills: Strong administration skills and ability to manage multiple workloads.
- Flexibility: Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours.
- Care Experience: Previous domiciliary care experience (desirable).
- Problem-Solving: Strong problem-solving skills.
- Communication Skills: Strong written & verbal communication skills.
- IT Proficiency: Knowledge of Microsoft Office applications, including Word and Excel (essential).
- Competitive salary.
- Opportunities for professional development and career progression.
- Supportive and inclusive work environment.
- Company pension scheme.
- Flexible working arrangements.
Care Coordinator in Preston employer: Complex Care Professionals Limited
Complex Care Professionals Ltd is an excellent employer that prioritises the growth and development of its staff while delivering high-quality, person-centred care. With a competitive salary, career progression opportunities, and a supportive work culture, employees can thrive in a fast-paced environment that values strong communication and teamwork. Located in the North West, the company offers unique advantages such as free parking and a discount scheme, making it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Complex Care Professionals Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your communication skills shining! Practice how you present yourself in interviews by doing mock sessions with friends or family. Being able to articulate your experience and passion for care will set you apart from the competition.
✨Tip Number 3
Show off your proactive side! When you apply through our website, highlight any initiatives you've taken in previous roles that demonstrate your ability to grow client relationships and improve service delivery. Companies love a go-getter!
✨Tip Number 4
Stay organised and prepared! Research the company and come up with thoughtful questions to ask during your interview. This shows you're genuinely interested in the role and ready to contribute to their mission of putting people first.
We think you need these skills to ace Care Coordinator in Preston
Some tips for your application 🫡
Show Us Your Communication Skills:As a Care Coordinator, communication is key! Make sure your written application reflects your ability to communicate clearly and effectively. Use straightforward language and keep it professional yet friendly.
Highlight Relevant Experience:We want to see how your past experiences align with the role. Be sure to mention any relevant roles you've had, especially in care coordination or business development. Tailor your application to showcase how you can contribute to our growth!
Emphasise Organisational Skills:This role requires excellent planning and prioritising abilities. In your application, give examples of how you've successfully managed multiple tasks or projects in the past. Show us that you're the organised superstar we need!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Complex Care Professionals Limited
✨Know the Company Inside Out
Before your interview, take some time to research Complex Care Professionals Ltd. Understand their core values and how they prioritise putting people first. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Care Coordinator, exceptional communication is key. Prepare examples from your past experiences where you've effectively liaised with clients, carers, or professionals. Highlight how your proactive approach has led to successful outcomes in service delivery.
✨Demonstrate Your Organisational Prowess
This role requires excellent planning and prioritising abilities. Be ready to discuss how you've managed multiple workloads in previous positions. Share specific strategies you’ve used to stay organised, especially in high-pressure situations.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your ability to handle challenges effectively.
