At a Glance
- Tasks: Coordinate high-quality care services and develop client relationships.
- Company: Expanding care company focused on putting people first.
- Benefits: Competitive salary, professional development, flexible working, and a supportive environment.
- Other info: Join a dynamic team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in care coordination and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Complex Care Professionals Ltd is a successful and expanding company with three branches in the Northwest. We are a forward-thinking and innovative organisation that prides itself on "simply putting people first," a principle that applies to both our staff and our clients.
As a Care Coordinator at Complex Care Professionals Ltd, you will play a vital role in ensuring the delivery of high-quality, personalised care services to our clients while contributing to the growth and development of our business. Your exceptional communication skills and proactive approach to business development are essential in this dynamic and rewarding position.
Key Responsibilities- Uphold Core Values: Adhere to company policies and procedures, promoting diversity and equal opportunities in the workplace.
- Business Development: Proactively grow your desk by maintaining and developing relationships with clients, identifying new opportunities.
- Exceptional Communication: Liaise effectively with clients, carers, and external professionals to ensure seamless service delivery.
- Recruitment: Interview and onboard high-quality care staff to maintain an excellent workforce.
- Care Planning: Facilitate new packages of care from the point of discharge.
- Scheduling: Plan and coordinate cover for holidays, training, and planned absences.
- On-Call Support: Participate in the on-call out-of-hours service on a rotational basis.
- Rota Management: Organise and optimise care worker rotas for efficiency in travel time and staff skill matching.
- Client & Staff Interaction: Make & answer telephone enquiries promptly and professionally, providing solutions to queries.
- Quality Assurance: Ensure high-quality care services are delivered to vulnerable individuals in their own homes.
- Staff Supervision: Conduct staff supervisions, appraisals, and performance management.
- Professional Liaison: Liaise with professionals such as GPs, Commissioners, and District Nurses.
- Service Reviews: Collaborate to ensure positive user reviews are collected and actioned.
- System Management: Maintain and update electronic rostering systems.
- Expense Management: Ensure timely submission of travel expenses.
- Experience: Minimum of 3 years' experience in a similar role (desirable).
- Qualifications: Relevant qualification, such as Business Studies or Social Care (desirable).
- Driving Licence: Valid driving licence and access to own vehicle (desirable).
- Organisational Skills: Extremely well-organized with excellent planning and prioritising ability and high attention to detail.
- Management Experience: Management and supervisory experience (desirable).
- Technical Skills: Experience using scheduling/recording systems (Access People Planner & Access Care Planner desirable).
- Independence: Ability to work unsupervised.
- Administration Skills: Strong administration skills and ability to manage multiple workloads.
- Flexibility: Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours.
- Care Experience: Previous domiciliary care experience (desirable).
- Problem-Solving: Strong problem-solving skills.
- Communication Skills: Strong written & verbal communication skills.
- IT Proficiency: Knowledge of Microsoft Office applications, including Word and Excel (essential).
- Competitive salary.
- Opportunities for professional development and career progression.
- Supportive and inclusive work environment.
- Company pension scheme.
- Flexible working arrangements.
Care Coordinator in Manchester employer: Complex Care Professionals Limited
Complex Care Professionals Ltd is an excellent employer that prioritises the growth and development of its staff while delivering high-quality, person-centred care. With a competitive salary, career progression opportunities, and a supportive work culture, employees can thrive in a fast-paced environment that values strong communication and teamwork. Located in the North West, the company offers unique advantages such as free parking and a discount scheme, making it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Complex Care Professionals Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Complex Care Professionals Ltd on social media and engage with their posts. This shows your interest in the company and helps you stay updated on any new opportunities they might share.
✨Tip Number 3
Prepare for interviews by practising common questions related to care coordination. Think about how your experience aligns with their core values and be ready to share specific examples of your past successes in similar roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Complex Care Professionals Ltd.
We think you need these skills to ace Care Coordinator in Manchester
Some tips for your application 🫡
Show Us Your Passion:When you're writing your application, let your enthusiasm for care coordination shine through! We want to see how much you care about delivering high-quality services and supporting clients. Share your experiences that highlight your commitment to putting people first.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with our core values and responsibilities. It shows us you’re genuinely interested!
Be Clear and Concise:We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon where possible. This will help us understand your qualifications and experiences without any confusion. Remember, communication is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Complex Care Professionals Limited
✨Know the Company Inside Out
Before your interview, take some time to research Complex Care Professionals Ltd. Understand their core values and how they prioritise putting people first. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Care Coordinator, exceptional communication is key. Prepare examples from your past experiences where you've effectively liaised with clients, carers, or professionals. Highlight how your proactive approach has led to successful outcomes in service delivery.
✨Demonstrate Your Organisational Prowess
This role requires excellent planning and prioritising abilities. Be ready to discuss how you've managed multiple workloads in previous positions. Share specific strategies you’ve used to stay organised, especially when coordinating care schedules or managing staff rotas.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've had to think on your feet or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your ability to handle challenges effectively.
