At a Glance
- Tasks: Lead and inspire teams to deliver exceptional care services.
- Company: Join a growing, nurse-led organisation focused on quality care.
- Benefits: Competitive salary, pension scheme, discounts, and free parking.
- Other info: Opportunities for professional development and career progression.
- Why this job: Make a real difference in the lives of individuals with complex healthcare needs.
- Qualifications: Experience as a Registered Manager and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Full Time | Permanent
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Lead, Inspire and Make a Difference
Are you an experienced Registered Manager looking for an opportunity to shape and grow a high-quality, nurse-led care service? Complex Care Professionals Ltd is a well-established and growing domiciliary care provider operating across the North West. We specialise in delivering complex care, continuing healthcare, end-of-life care and community-based support to adults and children with a wide range of healthcare needs.
As we continue to expand, we are seeking an ambitious and passionate Registered Manager to lead our service, inspire our teams and drive excellence across all areas of the business. This is an exciting opportunity to join a forward-thinking organisation where quality care, clinical excellence and positive outcomes are at the heart of everything we do.
About Us
Complex Care Professionals Ltd is a nurse-led organisation supporting individuals with complex healthcare needs in their own homes. Working in partnership with Integrated Care Boards (ICBs), healthcare professionals, families and multidisciplinary teams, we deliver person-centred care that promotes dignity, independence and choice. Our reputation has been built on professionalism, compassion and an unwavering commitment to delivering exceptional care.
The Role
As Registered Manager, you will be responsible for the overall leadership, performance and regulatory compliance of the service. You will work closely with the Directors, Area Manager, Strategy & Compliance Manager, Branch Nurse and Care Coordination teams to ensure the delivery of safe, effective and high-quality care. This role offers the opportunity to influence operational strategy, support business growth and play a key role in the future development of the organisation.
Key Responsibilities
- Leadership and Management
- Lead and inspire office and care staff to deliver outstanding care services.
- Create a positive, high-performing culture that supports staff development and retention.
- Manage and develop office-based teams through supervision, coaching and performance management.
- Ensure staffing levels are sufficient to meet the needs of the service.
- Quality and Compliance
- Maintain compliance with CQC regulations and all relevant legislation.
- Drive continuous quality improvement throughout the service.
- Monitor service performance through audits, quality assurance processes and key performance indicators.
- Lead investigations relating to incidents, complaints and safeguarding concerns.
- Ensure policies and procedures remain current and effective.
- Operational Management
- Oversee day-to-day service delivery and operational performance.
- Ensure effective care planning, rostering and service coordination.
- Participate in and support the on-call arrangements.
- Maintain effective systems and processes to support business operations.
- Business Development and Growth
- Support the continued growth of the organisation through relationship building and excellent service delivery.
- Develop positive relationships with clients, families, healthcare professionals, commissioners and external stakeholders.
- Represent the organisation professionally at meetings, networking events and partnership forums.
- Contribute to strategic planning and achievement of business objectives.
About You
We are looking for a confident and motivated leader who is passionate about delivering high-quality care.
Essential
- Previous experience as a Registered Manager, Deputy Manager or Senior Manager within domiciliary care
- Strong knowledge of CQC regulations and quality standards
- Proven leadership and people management skills
- Experience managing care services, compliance and operational performance
- Excellent communication and relationship-building abilities
- Full UK Driving Licence and access to a vehicle
Desirable
- NVQ Level 5 in Leadership and Management for Adult Care (or willingness to work towards)
- Experience within complex care, continuing healthcare or specialist care services
- Experience working with commissioners, ICBs and healthcare professionals
- Understanding of business development and service growth
Why Join Complex Care Professionals?
- Join a growing, nurse-led organisation with ambitious plans for the future
- Be supported by an experienced senior leadership team
- Opportunity to influence strategy and service development
- Work within a specialist complex care environment
- Ongoing professional development and career progression opportunities
- Company pension scheme
- Blue Light Card eligibility
- Employee discount scheme
- Free parking
- Supportive and collaborative working culture
- Incentives to grow the business
Ready for Your Next Challenge?
If you are a motivated leader who is passionate about delivering outstanding care and developing high-performing teams, we'd love to hear from you. Join Complex Care Professionals and help shape the future of specialist community care across the North West.
Registered Manager - Complex Home Care Provider in Chester employer: Complex Care Professionals Limited
Complex Care Professionals Ltd is an exceptional employer, offering a supportive and collaborative work culture that prioritises quality care and employee development. As a nurse-led organisation, we provide ongoing professional growth opportunities and a chance to influence operational strategy in a specialist complex care environment, all while being part of a team dedicated to making a meaningful difference in the lives of those we serve across the North West.
Contact Details:
Complex Care Professionals Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager - Complex Home Care Provider in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and think about how your experience aligns with their mission. This will help you stand out as someone who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've inspired teams or improved service delivery in your previous roles. This is your chance to demonstrate that you're the passionate leader they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Complex Care Professionals.
We think you need these skills to ace Registered Manager - Complex Home Care Provider in Chester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a Registered Manager. We want to see how your skills align with our mission of delivering high-quality, nurse-led care.
Showcase Your Leadership Skills:In your application, emphasise your leadership and management experience. We’re looking for someone who can inspire teams and drive excellence, so share examples of how you've done this in the past.
Highlight Compliance Knowledge:Since compliance with CQC regulations is crucial, be sure to mention your understanding and experience in this area. We value candidates who can maintain high standards and ensure quality care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at Complex Care Professionals Limited
✨Know Your Stuff
Make sure you brush up on CQC regulations and quality standards before the interview. Being able to discuss these confidently will show that you're not just familiar with the role, but that you truly understand the importance of compliance in delivering high-quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you inspired your staff or improved service delivery. This will help demonstrate your ability to create a positive culture and manage performance effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like managing incidents or complaints. Practise your responses to these scenarios so you can showcase your problem-solving skills and commitment to continuous quality improvement.
✨Build Relationships
Since this role involves working closely with various stakeholders, be prepared to discuss how you've built relationships in previous roles. Highlight your communication skills and any experience you have with healthcare professionals, families, and commissioners to show you're a team player.
