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- Tasks: Provide flexible support to individuals facing housing challenges and help them sustain tenancies.
- Company: Completely Care, a community-focused organisation making a difference.
- Benefits: Competitive pay, full-time hours, and the chance to make a real impact.
- Why this job: Join us to support vulnerable individuals and families in their journey towards stability.
- Qualifications: Experience in housing support and a compassionate approach to helping others.
- Other info: Immediate start with opportunities for personal growth and development.
The predicted salary is between 13 - 16 £ per hour.
We're seeking a Floating Support Officer with hands-on experience supporting people affected by housing instability, homelessness, and related challenges. You'll work directly with individuals and families in the community, providing flexible, short-term support to help them sustain tenancies, improve stability, and access the services they need to move forward. This is a role for someone who can step in with confidence, manage their own workload, and make an immediate, meaningful impact.
The Role
- Deliver flexible, housing-related floating support to individuals and families in their own homes or community settings.
- Support people experiencing or at risk of homelessness, including those affected by rough sleeping.
- Help clients sustain accommodation through practical support, problem-solving, and tenancy-related guidance.
- Advocate on behalf of clients to navigate housing pathways, benefits, and wider support services.
- Build effective working relationships with local authorities, housing providers, and voluntary sector partners.
- Manage a varied caseload independently, responding to changing needs and priorities.
Person Specification
Essential
- Proven experience delivering floating or community-based support to people with housing-related needs.
- Experience working with vulnerable individuals or families facing crisis or instability.
- Strong understanding of homelessness prevention, tenancy sustainment, and housing support pathways.
- Ability to work autonomously, manage time effectively, and make sound decisions.
- Excellent communication skills with a calm, compassionate, and non-judgemental approach.
Desirable
- Experience within floating support, housing support, homelessness, or community services.
- Knowledge of local authority and voluntary sector systems.
- Confidence working within multi-agency environments.
If you have the experience, resilience, and adaptability to support people where they are — and help them move forward — we'd love to hear from you. This role is exempt from the Rehabilitation of Offenders Act 1974 and requires an Enhanced DBS check due to working with children and young people.
Floating Support Officer in Milton Keynes employer: Completely Care
Contact Detail:
Completely Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Officer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing support sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Get social! Follow organisations and professionals in the housing support field on platforms like LinkedIn. Engage with their posts, share your insights, and make yourself visible in the community.
✨Tip Number 3
Prepare for interviews by practising common questions related to floating support and homelessness prevention. Think about your past experiences and how they relate to the role — we want to hear your stories!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Floating Support Officer in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Floating Support Officer role. Highlight your hands-on experience with housing instability and how you've helped individuals or families in similar situations. We want to see how you can make an immediate impact!
Showcase Your Skills: Don’t forget to emphasise your communication skills and ability to work autonomously. Mention specific examples where you've successfully managed a caseload or navigated complex support pathways. This will help us see your potential in action!
Be Authentic: When writing your cover letter, let your personality shine through! We appreciate a calm, compassionate, and non-judgemental approach, so share your passion for supporting vulnerable individuals and families. It’s all about connecting with us on a personal level.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Completely Care
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness prevention and tenancy sustainment. Familiarise yourself with the local authority systems and voluntary sector services in Milton Keynes. This will show that you're not just interested in the role, but that you understand the challenges faced by the community.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported vulnerable individuals or families. Highlight situations where you managed a caseload independently and made a real difference. This will help demonstrate your hands-on experience and ability to make an immediate impact.
✨Communicate with Compassion
During the interview, focus on showcasing your excellent communication skills. Use a calm and compassionate tone when discussing your approach to working with clients. Remember, this role requires a non-judgemental attitude, so be sure to convey that in your responses.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about their approach to multi-agency collaboration or how they measure success in supporting clients. This shows your genuine interest in the position and helps you assess if it's the right fit for you.