Workshop Duty Manager – Engineering & Fleet Maintenance in Heathrow

Duty Manager – Engineering & Fleet Maintenance Location: Heathrow, West London Employment Type: Permanent Shift Pattern: 4 on / 4 off Working Hours: 06:00–18:00 About the Opportunity An established international aviation services business is seeking an experienced Duty Manager to oversee engineering and fleet maintenance operations at Heathrow Airport. This is an excellent opportunity for a Workshop Manager, Engineering Supervisor, Maintenance Manager or experienced Technical Team Leader looking to take on greater operational responsibility. Previous aviation experience is not essential. Candidates from HGV, PSV, commercial vehicle, plant machinery and heavy equipment maintenance backgrounds are strongly encouraged to apply. Key Responsibilities * Lead, manage and develop engineering and maintenance teams, ensuring high levels of performance, engagement and accountability. * Oversee daily workshop operations, planned maintenance schedules, servicing and repair activities. * Coordinate technical resources, workloads and operational priorities to maximise efficiency and equipment availability. * Monitor workshop productivity, maintenance performance, service delivery and operational KPIs. * Ensure all maintenance activities comply with health, safety, quality and regulatory requirements. * Build effective relationships with customers, suppliers and internal stakeholders. * Identify opportunities to improve operational processes, reduce downtime and increase productivity. * Support the Operations Manager with resource planning, people management and wider operational objectives. Essential Requirements * Minimum two years' experience in a management or supervisory capacity. * Strong mechanical or technical knowledge gained within an engineering, workshop or fleet maintenance environment. * Proven experience managing technical teams, allocating workloads and overseeing maintenance operations. * Excellent communication, leadership and organisational skills. * Ability to make decisions, solve problems and manage competing priorities in a demanding operational environment. * Strong understanding of workplace health and safety requirements. * A proactive, customer-focused approach with a commitment to continuous improvement. Desirable Experience * Aviation or Ground Support Equipment (GSE) maintenance. * HGV, PSV, commercial vehicle or fleet engineering. * Plant machinery, forklift, material handling or heavy equipment maintenance. * IOSH, NEBOSH, NVQ, City & Guilds or equivalent technical qualifications. * Experience using SAP, Power BI or other maintenance management and reporting systems. What's on Offer? * Opportunity to join an established international aviation services business. * A responsible leadership position within a busy Heathrow engineering operation. * Structured 4-on/4-off day shift pattern. * Opportunity to apply transferable engineering and maintenance management experience within the aviation industry. * A varied operational role with genuine responsibility for team performance, maintenance delivery and continuous improvement. Interested? If you're an experienced engineering, workshop or maintenance leader looking for a new challenge, we'd welcome your application. Whether you're already working within aviation or considering transferring your skills from another technical industry, this could be an excellent opportunity to progress your career. Apply today to learn more. All applications will be handled confidentially