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- Tasks: Coordinate bookings and despatch for a high-end courier service in London.
- Company: Established courier company serving the corporate market with a professional approach.
- Benefits: Competitive salary, Monday to Friday work schedule, and a dynamic team environment.
- Other info: Opportunity for growth in a supportive and flexible workplace.
- Why this job: Join a fast-paced role where you can make a real difference in logistics.
- Qualifications: Strong knowledge of London, excellent communication skills, and customer service experience.
The predicted salary is between 21000 - 23000 £ per year.
A well-established, professional Courier Company working at the high end of the London corporate market, providing same day/next day delivery service throughout London, UK and Internationally.
We are looking to employ a resourceful, professional, organized and truly committed individual with a high degree of self-motivation to give full support to our Operations, Sales and Admin Team. The role is challenging, varied and a great opportunity for the right person.
Responsibilities:- Processing inbound telephone bookings via our bookings & despatch system.
- Processing overnight & International orders.
- Assisting in despatching jobs via computerised system to our fleet of Couriers, ensuring that the high quality of service is provided which will meet or exceed commitment to our clients at all times.
- Liaising with, and advising clients professionally and efficiently.
- Must have a very good working knowledge of London.
- Good customer service and communications skills.
- Excellent command of English ensuring that all calls are handled timely and efficiently.
- Ability to work under pressure.
- Logistic/courier experience – preferred.
- Dedicated, hands‐on approach and total flexibility, which is essential for this post.
Basic Salary £21,000‐£23,000 according to the experience. Monday – Friday + OT
Please forward your CV with covering letter.
Bookings & Despatch Coordinator in London employer: Complete Transport Solutions Ltd
Contact Detail:
Complete Transport Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings & Despatch Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the courier and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how your skills align with their needs, especially around customer service and handling pressure.
✨Tip Number 3
Show off your London knowledge! Since the role requires a good understanding of the city, be prepared to demonstrate your familiarity with key areas and routes during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Bookings & Despatch Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bookings & Despatch Coordinator role. Highlight any relevant experience you have in logistics or customer service, and don’t forget to showcase your knowledge of London!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your organisational skills and how you handle pressure, as these are key for this role.
Show Off Your Communication Skills: Since you'll be liaising with clients, it's important to demonstrate your excellent command of English. Make sure your application is clear, concise, and free of errors to show us you mean business!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Complete Transport Solutions Ltd
✨Know Your Stuff About London
Since the role requires a good working knowledge of London, make sure you brush up on your geography. Familiarise yourself with key areas, major landmarks, and the best routes for deliveries. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you handled difficult situations or went above and beyond for a client. This will demonstrate your ability to liaise with clients professionally and efficiently, which is crucial for this position.
✨Demonstrate Your Organisational Skills
The role is all about being organised and resourceful. Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. You might even want to bring a few examples of how you've successfully coordinated multiple tasks or projects in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the Operations team faces. This shows that you're engaged and serious about the role, plus it gives you valuable insights into whether this job is the right fit for you.