At a Glance
- Tasks: Coordinate bookings and despatch for a high-end courier service in London.
- Company: Established courier company serving the corporate market with a professional approach.
- Benefits: Competitive salary, Monday to Friday work schedule, and a dynamic team environment.
- Other info: Opportunity for growth in a supportive and flexible workplace.
- Why this job: Join a fast-paced role where you can make a real difference in logistics.
- Qualifications: Strong knowledge of London, excellent communication skills, and customer service experience.
The predicted salary is between 21000 - 23000 £ per year.
A well-established, professional Courier Company working at the high end of the London corporate market, providing same day/next day delivery service throughout London, UK and Internationally.
We are looking to employ a resourceful, professional, organized and truly committed individual with a high degree of self-motivation to give full support to our Operations, Sales and Admin Team. The role is challenging, varied and a great opportunity for the right person.
Responsibilities:- Processing inbound telephone bookings via our bookings & despatch system.
- Processing overnight & International orders.
- Assisting in despatching jobs via computerised system to our fleet of Couriers, ensuring that the high quality of service is provided which will meet or exceed commitment to our clients at all times.
- Liaising with, and advising clients professionally and efficiently.
- Must have a very good working knowledge of London.
- Good customer service and communications skills.
- Excellent command of English ensuring that all calls are handled timely and efficiently.
- Ability to work under pressure.
- Logistic/courier experience – preferred.
- Dedicated, hands-on approach and total flexibility, which is essential for this post.
Basic Salary £21,000‑£23,000 according to the experience. Monday – Friday + OT
Please forward your CV with covering letter.
Bookings & Despatch Coordinator employer: Complete Transport Solutions Ltd
As a leading Courier Company in the high-end London corporate market, we pride ourselves on fostering a dynamic and supportive work environment that values professionalism and commitment. Our team enjoys competitive salaries, opportunities for personal and professional growth, and the chance to be part of a dedicated group that consistently delivers exceptional service. With a focus on employee well-being and development, we offer a unique opportunity to thrive in a fast-paced industry while making a meaningful impact.
Contact Details:
Complete Transport Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bookings & Despatch Coordinator
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with clients, it's crucial to sound professional and confident. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about the opportunity. Don’t forget to follow up after applying!
We think you need these skills to ace Bookings & Despatch Coordinator
Some tips for your application 🫡
Craft a Tailored CV:Make sure your CV highlights your relevant experience, especially in logistics or courier services. We want to see how your skills align with the role of Bookings & Despatch Coordinator, so don’t hold back on showcasing your customer service and communication abilities!
Write a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your knowledge of London and how you can contribute to our high-quality service. Keep it professional but let your personality show through!
Showcase Your Organisational Skills:In your application, highlight any experiences that demonstrate your organisational skills and ability to work under pressure. We’re looking for someone who can juggle multiple tasks efficiently, so give us examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Complete Transport Solutions Ltd
✨Know Your Stuff About London
Since the role requires a good working knowledge of London, make sure you brush up on key areas, routes, and landmarks. Familiarise yourself with the logistics of the city, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a client. This will demonstrate your ability to liaise with clients professionally and efficiently, which is crucial for this role.
✨Practice Handling Pressure
The job can be challenging and fast-paced, so think of scenarios where you've successfully managed stress or tight deadlines. Share these experiences during the interview to highlight your ability to work under pressure and maintain high-quality service.
✨Be Ready to Discuss Logistics Experience
If you have any previous experience in logistics or courier services, be prepared to discuss it in detail. Highlight what you learned and how it can apply to this new role. If you don’t have direct experience, think about transferable skills from other jobs that relate to organisation and coordination.
