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- Tasks: Manage service engineers' schedules and liaise with customers daily.
- Company: Join a leading Refrigeration and A/C business with growth potential.
- Benefits: Permanent role with full-time or part-time options, Monday to Friday.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team and help keep things running smoothly.
- Qualifications: Experience in scheduling and strong organisational skills required.
Our Client, a leading and expanding Refrigeration and A/C business are looking to recruit an experienced Service Co-ordinator to join the business on a permanent basis at their site near Wakefield. For the right candidate, there is potential for this role to expand as the business continues to grow.
The role will entail dealing with customers, arranging and managing the diaries of service engineers, liaising with senior managers and scheduling jobs as and when required. You will also be required to process parts enquiries.
Ideal candidates will have experience in a similar role working within the Refrigeration / Facilities Maintenance industry. The ability to multitask and work in a busy environment is a must. Experience working with Clik/ Sage software would be advantageous.
Hours - Monday - Friday 8 - 4.30PM - opportunity for Part Time is also available.
Role description:- Managing diaries and scheduling works for service engineers.
- Liaising with customers and scheduling of jobs.
- Managing the paperwork of the department including matching all service reports to sales invoices.
- Raising sales invoices for maintenance and service jobs.
- Stock control for key service parts.
- Experience arranging engineers diaries and scheduling of jobs (essential).
- Good telephone manner (experience dealing with customers is essential).
- Strong organisational skills.
- Strong IT skills (MS Office, Excel etc.).
- Experience with Clik/ Sage would be highly advantageous.
- Previous experience in a similar role working within a fast-paced environment.
Service Administrator employer: Complete Talent Services Ltd
Contact Detail:
Complete Talent Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the Refrigeration and A/C industry. Let them know you're on the hunt for a Service Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for service co-ordinator roles and practice your answers. Highlight your multitasking skills and experience with diary management – these are key for the job!
✨Tip Number 3
Show off your tech skills! If you’ve got experience with Clik or Sage, make sure to mention it during interviews. Being tech-savvy can set you apart from other candidates, so don’t be shy about it!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining the team!
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing diaries and scheduling jobs, just like the role requires. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Administrator role. Mention your experience in the Refrigeration or Facilities Maintenance industry and how you can handle the busy environment we thrive in.
Show Off Your IT Skills: Since strong IT skills are essential, make sure to mention your proficiency with MS Office and any experience with Clik/Sage software. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Complete Talent Services Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the refrigeration and A/C industry. Familiarise yourself with common terms, processes, and challenges that service coordinators face. This will show your potential employer that you're not just a candidate, but someone who understands the field.
✨Show Off Your Organisational Skills
Since the role involves managing diaries and scheduling jobs, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed multiple tasks in a busy environment. Maybe even share a story about a time you juggled competing priorities!
✨Demonstrate Your Customer Service Skills
A good telephone manner is essential for this role. Practice answering common customer queries or complaints in a calm and professional way. You might even want to role-play with a friend to get comfortable with handling different scenarios.
✨Familiarise Yourself with Relevant Software
If you have experience with Clik or Sage software, make sure to highlight it during your interview. If not, take some time to learn the basics before your interview. Showing that you're proactive about learning new tools can really impress your interviewer!