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- Tasks: Lead a service team to drive excellence in automated manufacturing systems.
- Company: Join a premium company in the aerospace and defence sector.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment with cutting-edge technology.
- Qualifications: Experience in service management and knowledge of CNC machinery and robotics.
- Other info: Willingness to travel across the UK and Ireland is essential.
The predicted salary is between 50000 - 65000 £ per year.
We are hiring a Service Manager to head up our client's UK & Ireland territory, driving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for a range of Aerospace and defence manufacturers.
You will be responsible for the management of a service team (4 Engineers) and drive continued service sales to maintain client relations and increase workflow.
The successful candidate will have a demonstrable technical background working within a Service Management role, ideally within an automation / Machine tool based environment. Knowledge of CNC Machine tools, Beckhoff / Siemens PLCs, and FANUC/Kuka/ABB Robotics would be highly advantageous. This role will be based remotely in the UK with travel to client sites as required. The role will cover sites mainly in the Midlands / NW but also some across the UK, so a willingness to travel is required.
Role Description- Leading and developing a territory-wide service team focused on CNC machinery, robotics, and automated systems
- Driving proactive account management and long-term service agreements
- Promoting aftermarket products to optimise machine uptime and lifecycle performance
- Coordinating service operations and ensuring delivery is on time, on budget, and compliant
- Collaborating with global back-office and sales teams to maximise territory potential
- Reporting directly to the Head of Services RoE and contributing to global service strategy
- Demonstrable experience working within a service management role in a fast-paced environment
- Candidates must be qualified in a suitable engineering discipline
- Strong commercial awareness
- Working knowledge of PLCs (Beckhoff / Siemens) is advantageous
- Good working knowledge of Robotics (ABB/Fanuc/Kuka) - Desirable
- Strong customer service mindset
- Willing to travel as required to sites in the UK and Ireland
- Full UK Driving License and valid passport
Service Manager in Warrington employer: COMPLETE TALENT SERVICES LIMITED
Contact Detail:
COMPLETE TALENT SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with CNC machinery or robotics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring along examples of your past successes in service management. It’s all about demonstrating how you can drive service excellence.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like those in the aerospace and defence sectors. Express your interest in their service management roles and let them know how you can add value.
✨Tip Number 4
Apply through our website! We’ve got a range of exciting opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream role in service management.
We think you need these skills to ace Service Manager in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management, especially in automation or machine tool environments. We want to see how your skills align with the role, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about driving service excellence and how your previous roles have prepared you for this position. We love seeing genuine enthusiasm!
Showcase Your Technical Skills: If you’ve got experience with CNC machine tools, PLCs, or robotics, make sure to mention it! We’re looking for someone who can hit the ground running, so highlight any relevant technical knowledge that sets you apart.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at COMPLETE TALENT SERVICES LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CNC machine tools, Beckhoff and Siemens PLCs, and the robotics systems like FANUC, Kuka, and ABB. Being able to discuss these technologies confidently will show that you’re not just a manager but someone who understands the technical side of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a service team in the past. Think about specific challenges you faced and how you motivated your team to achieve service excellence. This will demonstrate your capability to manage and develop a team effectively.
✨Emphasise Customer Satisfaction
Be ready to discuss how you've driven customer satisfaction in previous roles. Share specific strategies you implemented to enhance client relationships and ensure service delivery met or exceeded expectations. This is crucial for a Service Manager role.
✨Be Ready to Travel
Since the role requires travel across the UK and Ireland, be prepared to discuss your flexibility and willingness to visit client sites. Highlight any previous experience you have with managing remote teams or working in different locations, as this will show your adaptability.