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For Companies At a Glance
- Tasks: Lead a dynamic team in managing high-value spare parts operations.
- Company: A leading engineering manufacturer with a global reach.
- Benefits: Competitive salary, career advancement, and a supportive work environment.
- Why this job: Join a fast-paced role where your leadership makes a real difference.
- Qualifications: Experience in customer service and strong technical knowledge required.
- Other info: Opportunity to work with a diverse range of customers across the globe.
The predicted salary is between 36000 - 60000 £ per year.
A leading engineering manufacturer is looking for an experienced Aftermarket Spare Parts Customer Service Manager to take ownership of a high-value, high-pace parts operation supporting customers across the UK, Europe, and worldwide. This is a hands-on leadership role where technical understanding, commercial awareness, and exceptional customer service all come together.
The role
Youll lead a team...
Spare Parts Customer Service Manager employer: COMPLETE TALENT SERVICES LIMITED
Contact Detail:
COMPLETE TALENT SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spare Parts Customer Service Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show off your technical understanding and commercial awareness, so brush up on their latest innovations and how they serve customers globally.
✨Tip Number 3
Practice your customer service scenarios! As a Spare Parts Customer Service Manager, you’ll need to demonstrate exceptional service skills. Role-play with a friend or use online resources to refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take ownership of their roles.
We think you need these skills to ace Spare Parts Customer Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and leadership. We want to see how you've managed teams and handled high-pressure situations, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Spare Parts Customer Service Manager role. Share your passion for customer service and any relevant technical knowledge you have.
Showcase Your Technical Skills: Since this role requires a solid technical understanding, be sure to mention any specific engineering or parts management experience. We love seeing candidates who can bridge the gap between technical know-how and customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at COMPLETE TALENT SERVICES LIMITED
✨Know Your Parts Inside Out
Make sure you brush up on your technical knowledge about spare parts and the engineering industry. Being able to discuss specific products and their applications will show that you’re not just a manager, but someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your hands-on leadership style and ability to manage a high-paced operation.
✨Highlight Your Customer Service Experience
Be ready to share stories that illustrate your commitment to exceptional customer service. Discuss how you've handled difficult situations or gone above and beyond for customers, as this is crucial for the role.
✨Research the Company and Its Market
Familiarise yourself with the company’s products, values, and market position. Understanding their customer base and competitors will help you tailor your responses and show that you're genuinely interested in contributing to their success.
