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For Companies At a Glance
- Tasks: Manage high-profile clients in Aerospace and Defence, ensuring top-notch relationships.
- Company: Leading manufacturing client based in Huddersfield with a focus on innovation.
- Benefits: Competitive salary, career growth, and the chance to work with industry leaders.
- Why this job: Be the key player in shaping client relationships and driving business success.
- Qualifications: Experience in account management within engineering and strong communication skills.
- Other info: Dynamic role with opportunities for professional development and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Due to continued growth, we are looking to recruit a Key Account Manager for a leading manufacturing client based in Huddersfield. The successful candidate will be required to manage high profile clients across Aerospace and Defence companies to ensure all relationships are managed to the highest level.
To be considered for this role, you will have a strong background in managing customer relationships with a strong commercial understanding and experience of working in a customer facing environment. A background working within an engineering environment is highly advantageous.
- Key Account Management
- Develop an account plan for each customer, based on a thorough understanding of the customers business in the short, medium and long term, their needs and the related opportunities and threats.
- Research and understand the customer and their market/industry, identifying trends, business strategy and drivers, procurement approach, financial situation and other influencing factors which may affect current and new business.
- Build relationships at all levels of the customer's organisation to understand the company's strategy from different perspectives e.g. technical, supply chain, project and corporate.
- Manage change, including to contract, specification, delivery, quantities, payment terms etc and assessing the business impact e.g. revenue timing and profitability.
- Maintain accurate information about the account in the CRM system making effective use of the dashboard, company detail, contacts, enquiries, order and forecasts, etc.
- Project Management
- Define and manage projects, including scope, cost and delivery of new packages of work for accounts of responsibility, in co-ordination with Project Management staff and business processes.
- Quality & Compliance
- Reporting quality escapes and customer complaints, monitoring progress and feeding updates back to the customer.
- Adhere to all applicable sales department quality procedures.
- Identify/support improvement opportunities for internal business performance against nominated accounts (margin improvement, quality improvement, sales process improvement and CI initiatives).
- Ensure legislative compliance is reviewed and factored into negotiations e.g. export licensing, ITAR, etc.
- Teamwork
- Act as the central point of contact for all aspects of the customer's business, developing an effective, integrated account team across all functions.
- Provide regular internal communications to ensure that members of the wider, cross-functional Account Team are aware of key issues and activities in the account. This includes verbal team communications and via the monthly pack, visit notices and reports.
- Sales & Commercial
- Manage pricing and margins in line with market conditions and agreed company targets, involving the Leadership Team as appropriate.
- This includes, where applicable, quotations and bid approval review incorporating Cost and Pricing data (CPD).
- Negotiate pricing (in line with company profit requirements and market positioning), terms & conditions and payment terms (in line with company guidelines, with support from the Leadership Team where required).
Qualifications / Skills
- Demonstrable background working within a client facing/account management type role within an engineering environment.
- Strong commercial understanding.
- Strong communication skills (Written and Verbal).
Locations
Key Account Manager in Huddersfield, Yorkshire employer: COMPLETE TALENT SERVICES LIMITED
Contact Detail:
COMPLETE TALENT SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Huddersfield, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the aerospace and defence sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Do your homework on potential employers. Research their recent projects, challenges, and successes. This will help you tailor your conversations and show that you’re genuinely interested in their business. Plus, it’ll give you some great talking points during interviews!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing high-profile clients and navigating complex relationships. We recommend rehearsing with a friend or in front of a mirror to boost your confidence before those big interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Key Account Manager in Huddersfield, Yorkshire
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Research the company and its values, especially in the aerospace and defence sectors. Tailor your application to show how your experience aligns with their needs.
Showcase Your Experience: Highlight your background in account management and customer relationships. Use specific examples from your past roles that demonstrate your commercial understanding and ability to manage high-profile clients effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's industry-specific. Make it easy for the hiring team to see your qualifications without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at COMPLETE TALENT SERVICES LIMITED
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the manufacturing client and their position in the Aerospace and Defence sectors. Familiarise yourself with their recent projects, challenges, and market trends. This will not only show your enthusiasm but also help you tailor your responses to demonstrate how you can add value.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight specific instances where you navigated challenges or improved client satisfaction. This will illustrate your ability to build and maintain strong connections, which is crucial for a Key Account Manager.
✨Demonstrate Your Project Management Acumen
Be ready to discuss your experience in managing projects, especially in an engineering context. Talk about how you've defined project scopes, managed costs, and ensured timely delivery. Use concrete examples to showcase your organisational skills and ability to coordinate with cross-functional teams.
✨Prepare for Commercial Discussions
Brush up on your knowledge of pricing strategies and margin management. Be prepared to discuss how you would approach negotiations and what factors you consider when setting prices. This will demonstrate your strong commercial understanding and readiness to meet the company's profit requirements.
