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- Tasks: Install and service cutting-edge fire and security systems while providing top-notch customer support.
- Company: Join a diverse and inclusive company that values your growth and development.
- Benefits: Competitive salary, excellent benefits package, and opportunities for career progression.
- Why this job: Make a real impact in the safety and security industry with a supportive team.
- Qualifications: Technical expertise in security systems and strong people management skills required.
- Other info: Enjoy mentored training and a dynamic work environment with a 24/7 on-call rota.
The predicted salary is between 36000 - 54000 £ per year.
Fire & Security Role: Are you a Service Engineer attending maintenance calls and rectifying faults?
Paying up to £45k
What can you expect as an employee:
This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
About the role:
Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.
This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Responsibilities:
- Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
- Retrofit upgrades / extensions to existing systems as part of remedial works packages.
- Provide high levels of customer services.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call-outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Work as part of a 24/7 on call rota.
- Advise customers on the latest products and services to improve efficiency.
Qualifications:
- Must have PTS or Sentinal
- Good people management skills
- Technical expertise in predominant skillset area
- Competent admin skills with sound working knowledge of internal business system.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades
- Service oriented, but can interchange on Install related tasks when required
- Good verbal communicator
- Excellent team player and relationship builder
- Previous employment within a BAFE/ SSAIB/ NSI accredited company
- Valid CSCS/ECS Card
- IPAF/ PASMA/ Asbestos Awareness certification
- Recent/current electrical qualifications
- Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone)
- Preference given to candidates with proven Gallagher Access Control skills and knowledge
Behaviours:
- Can-do attitude and will to succeed
- Empathetic and supportive
- Best practice delivery focused
Don\’t miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!
Security Systems Service Engineer employer: Complete Security Recruitment
Contact Detail:
Complete Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local meetups or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews. Bring examples of past projects or challenges you've overcome to highlight your problem-solving abilities.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know what opportunities might be available!
✨Tip Number 4
Prepare for the unexpected! During interviews, be ready for technical questions or practical tests. Brush up on your knowledge of industry standards and products, especially those mentioned in the job description.
We think you need these skills to ace Security Systems Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in fire and security systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences have prepared you for this position. We love seeing genuine enthusiasm!
Showcase Your Certifications: Don’t forget to mention any relevant certifications like PTS or Sentinel, as well as your electrical qualifications. These are key to standing out, especially in a technical field like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Complete Security Recruitment
✨Know Your Tech
Make sure you brush up on the specific technologies mentioned in the job description, like fire alarms, CCTV, and access control systems. Being able to discuss your experience with these systems will show that you're not just a good fit, but that you’re genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is customer service-oriented, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you provided solutions or went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This company values teamwork, so be ready to share experiences where you collaborated effectively with others. Highlight your ability to build relationships and work as part of a team, especially in high-pressure situations.
✨Prepare for Technical Questions
Expect some technical questions related to the systems you'll be working with. Brush up on your knowledge of industry standards and manufacturers like Bosch and Hikvision. Being able to answer these confidently will set you apart from other candidates.
