At a Glance
- Tasks: Join our Safety and Security engineering team to install and service cutting-edge technology.
- Company: We create smarter places with innovative technology solutions for diverse sectors.
- Benefits: Enjoy competitive salary, excellent benefits, and opportunities for career progression.
- Other info: We celebrate diversity and foster an inclusive environment for all employees.
- Why this job: Be part of a pioneering team that values creativity, collaboration, and customer satisfaction.
- Qualifications: Technical expertise, good people skills, and relevant certifications are essential.
Overview This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities The role: Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Qualifications Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Must have PTS or Sentinal Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees
Service Engineer - London employer: Complete Security Recruitment
Complete Security Recruitment is an excellent employer, offering a dynamic work environment where your expertise in fire alarm and AOV systems will be valued and rewarded. With a competitive salary of up to £50k and a comprehensive benefits package, employees enjoy a culture that prioritises professional growth and development, alongside the opportunity to work across diverse locations in London and the South East, enhancing both skills and career prospects.
Contact Details:
Complete Security Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - London
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Fire and Intruder Alarm systems, CCTV, and Access Control. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills and experiences in previous roles. This company values high levels of customer service, so be prepared to discuss how you've successfully managed client relationships and resolved issues in the past.
✨Tip Number 3
Showcase your ability to work within strict health and safety guidelines. Be ready to provide examples of how you've adhered to safety protocols in previous positions, as this is crucial for the role.
✨Tip Number 4
Demonstrate your teamwork and relationship-building skills. Since the role requires collaboration with colleagues and clients, prepare to share instances where you've successfully worked as part of a team to achieve common goals.
We think you need these skills to ace Service Engineer - London
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and qualifications required for the Service Engineer position. Tailor your application to highlight relevant experiences and skills that align with the company's needs.
Highlight Technical Skills:Emphasise your technical expertise, especially in areas like Fire and Intruder Alarm systems, CCTV, and Access Control. Mention any relevant certifications or experience with industry-standard manufacturers to strengthen your application.
Showcase Customer Service Orientation:Since the role requires high levels of customer service, provide examples from your past experiences where you successfully addressed customer needs or resolved issues. This will demonstrate your ability to connect with clients effectively.
Craft a Strong Cover Letter:Write a compelling cover letter that reflects your understanding of the company's values and mission. Explain why you are passionate about the role and how your background makes you a great fit for their team.
How to prepare for a job interview at Complete Security Recruitment
✨Showcase Your Technical Expertise
Make sure to highlight your technical skills relevant to the role, especially in areas like Fire and Intruder Alarm systems, CCTV, and Access Control. Be prepared to discuss specific projects or experiences where you successfully applied these skills.
✨Demonstrate Customer Service Orientation
Since the company values high levels of customer service, share examples of how you've gone above and beyond for clients in previous roles. This could include resolving issues on-site or providing tailored solutions based on customer needs.
✨Emphasise Team Collaboration
The role requires working closely with colleagues and clients. Be ready to discuss how you’ve effectively collaborated in teams, managed relationships, and contributed to a positive work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in reactive situations. Think of scenarios where you had to provide on-site technical support or make quick decisions to ensure customer satisfaction.
