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- Tasks: Manage key accounts, attend client meetings, and ensure client satisfaction.
- Company: Join a leading firm in electronic security with a strong reputation.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Build relationships, drive growth, and work with cutting-edge technology.
- Qualifications: Experience in electronic security and strong communication skills required.
- Other info: Attend social events to strengthen client partnerships.
The predicted salary is between 36000 - 60000 £ per year.
The role of Account Manager is to manage key accounts and provide a first line of contact for clients. This will include attending regular client meetings, quoting for new and existing accounts, and maintaining a good working relationship with the client base. Building new relationships and growth of existing client revenue.
Duties & Responsibilities
- Liaise with Senior Sales team regarding account requirements.
- Liaise with Service Desk regarding outstanding works.
- Attend regular periodic client meetings (drop in for coffee/catch up).
- Discuss service levels with clients and obtain evidence of client satisfaction/dissatisfaction.
- Support Senior Sales Team with quoting requirements.
- Ensure quotes at client/Account Manager request are sent to account support team to be compiled in a timely manner.
- Ensure Client PPMs are completed in accordance with Client expectations.
- Ensure quoted works are completed in accordance with client expectations.
- Ensure Client call outs are completed in accordance with Client expectations.
- Manage client expectations in relation to client SLAs, stock delays, etc.
- Ensure contract renewals are upheld and aim to grow the overall spend with the account.
- Introduction of new technologies, and informing clients of any existing that are not being fully utilised.
- Attending social events in partnership with our clients and technology partners, these may be outside of normal working hours however there may be an expectation to attend.
- Carry out any other reasonable tasks as may be assigned by the Senior Management Team.
Key Account Manager - MUST HAVE EXPERIENCE IN ELECTRONIC SECURITY employer: Complete Security Recruitment
Contact Detail:
Complete Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - MUST HAVE EXPERIENCE IN ELECTRONIC SECURITY
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in electronic security. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the electronic security field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can give you insights into the company culture and expectations.
✨Tip Number 3
Prepare for client management scenarios by practising how you would handle various situations, such as addressing client dissatisfaction or managing expectations regarding service levels. This will help you articulate your problem-solving skills during the interview.
✨Tip Number 4
Research the company’s existing client base and their specific needs in electronic security. Tailoring your discussions around how you can enhance their experience will show that you are proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Key Account Manager - MUST HAVE EXPERIENCE IN ELECTRONIC SECURITY
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in electronic security within your CV and cover letter. Use specific examples of past roles where you managed key accounts or worked closely with clients in this sector.
Tailor Your Application: Customise your CV and cover letter to reflect the duties and responsibilities outlined in the job description. Mention your ability to liaise with sales teams, manage client expectations, and ensure service levels are met.
Showcase Relationship-Building Skills: In your application, provide examples of how you've successfully built and maintained relationships with clients. This could include attending meetings, social events, or any initiatives that demonstrate your commitment to client satisfaction.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Key Account Manager role.
How to prepare for a job interview at Complete Security Recruitment
✨Showcase Your Electronic Security Experience
Make sure to highlight your previous experience in electronic security during the interview. Be prepared to discuss specific projects or accounts you've managed, and how your expertise can benefit the company.
✨Demonstrate Relationship-Building Skills
Since the role involves managing key accounts and building relationships, be ready to share examples of how you've successfully developed and maintained client relationships in the past. This will show your potential employer that you understand the importance of client satisfaction.
✨Prepare for Client Meeting Scenarios
Anticipate questions about how you would handle client meetings and discussions around service levels. Think of scenarios where you've had to manage client expectations or resolve issues, and be ready to explain your approach.
✨Understand the Company’s Technology Offerings
Familiarise yourself with the technologies the company offers and be prepared to discuss how you can introduce new technologies to clients. Showing that you have done your homework will demonstrate your enthusiasm for the role and the company.
