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- Tasks: Ensure fire safety systems are maintained and compliant while providing excellent customer service.
- Company: Join a forward-thinking company in the fire and security industry.
- Benefits: Competitive salary up to £42k, with opportunities for growth and development.
- Why this job: Make a real impact in fire safety and security while building strong professional relationships.
- Qualifications: FIA Foundation knowledge, problem-solving skills, and a positive attitude.
- Other info: Dynamic role with opportunities for training and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Helping Fire & Security Companies Grow Through Expert Recruitment Solutions.
What can you expect as an employee:
- Work based around London and Home counties
- Forward-thinking and Growing company
The ideal candidate would have:
Core Skills:- Good communicator, approachable with a positive attitude.
- Organisation skills, such as time management and prioritising.
- Applies a problem-solving approach, taking accountability for own actions.
- FIA Foundation with extensive knowledge of BS5839.
- Fault-finding knowledge.
- Modification of Fire Safety Systems configuration.
- Technical FIA course.
- Any further FIA training in advanced or specialist areas.
About the role:
Field Service Engineers attend customer sites, within their allocated regional area, to fulfil our business contracts. Completing planned preventive maintenances of fire safety systems, attending call-outs, fault-finding and completing the modification of existing systems. Ensuring compliance with industry standards and excellent customer service.
Main Duties and Responsibilities:- Always acts with integrity and due diligence.
- Works efficiently and productively to meet Preventive Maintenance (PM) schedule for customers in the allocated regional area.
- Responds to emergency call-outs and unscheduled work as they arise, attending sites in the most efficient and cost-effective way while meeting customer’s Service Level Agreement (SLA).
- Completes service worksheets and all company documents, comprehensively in line with BS5839 and company policies and procedures.
- Proactively feeds back on-site issues, non-compliances and additional work possibilities to the Field Services Manager.
- Provides excellent customer service when responding to customers.
- Attends follow-up visits – to ensure remedial work is completed within Service Level Agreement (SLA) timescales specific to customer.
- Maximises on-site remedial works and opportunities.
- Supports other departments to complete installation works on time, where required.
- Builds strong, professional relationships with customers, suppliers, and internal personnel from other departments.
- Follows health and safety guidance, always working safely, with the correct PPE, uniform and equipment required for the assigned work.
- Liaises with QHSE Manager for quality audit purposes, calibration of equipment and Field audits, and checking understanding of monthly health and safety Toolbox Talks.
- Leads by example adhering to Company Values; Respect & Diversity, Professionalism, Customer focus, Innovation, Simplicity.
Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!
Fire Protection Engineer employer: Complete Security Recruitment
Contact Detail:
Complete Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Protection Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the fire protection industry on LinkedIn or at local events. A friendly chat can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with BS5839 or fault-finding, make sure to highlight these in conversations. We want to see how you can solve problems and add value to our team.
✨Tip Number 3
Prepare for interviews by researching our company values. We love candidates who align with our focus on professionalism and customer service. Bring examples of how you’ve demonstrated these in your past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our forward-thinking team in the fire and security industry.
We think you need these skills to ace Fire Protection Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire Protection Engineer role. Highlight your relevant experience, especially any technical skills like FIA Foundation knowledge and fault-finding expertise. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and positive attitude. Tell us why you're passionate about fire safety and how your problem-solving approach can benefit our company.
Showcase Your Organisation Skills: Since organisation is key in this role, mention specific examples of how you've managed your time and prioritised tasks in previous jobs. We love seeing candidates who take accountability for their actions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking team!
How to prepare for a job interview at Complete Security Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around BS5839 and fire safety systems. Being able to discuss fault-finding techniques and modifications confidently will show that you're the right fit for the role.
✨Showcase Your Communication Skills
As a Fire Protection Engineer, you'll need to communicate effectively with customers and colleagues. Practice explaining complex concepts in simple terms, and be ready to demonstrate your approachable attitude during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled challenges in previous roles. Highlight your accountability and how you’ve applied a problem-solving approach to ensure compliance and customer satisfaction.
✨Emphasise Organisation and Time Management
Since the role involves managing multiple tasks and adhering to service level agreements, be ready to discuss how you prioritise your workload. Share specific strategies you use to stay organised and efficient.
