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- Tasks: Maintain and service security systems while delivering top-notch customer service.
- Company: Join a dedicated team focused on training and career progression.
- Benefits: Enjoy door-to-door travel pay, 25 days holiday, and private vehicle use.
- Why this job: Make a real difference in security while growing your skills and career.
- Qualifications: Technical background in electrical/electronic industry and customer service experience.
- Other info: Overtime available and supportive team environment for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Complete Security Recruitment are recruiting for a Fire and Security Service Engineer in Ipswich. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.
Perks:
- Door to door travel
- 25 Days Holiday + Bank Holidays
- Annual pay rise
- Private use of company vehicle
- Overtime readily available
Responsibilities:
- Maintain Security Systems in your assigned area.
- Respond to service calls on all types of Security systems in line with current standards and customer requirements.
- Plan and respond to routine and reactive call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Systems used are:
- Intruder: Galaxy, Texecom, Aritech
- CCTV: Hikvision, Axis, and generic Analogue Systems.
- Access Control: Paxton, BPT, ACT
Experience and Certifications Required:
- Technical background in the electrical/electronic industry.
- Good all round knowledge of Security Systems.
- Experience of front line customer contact preferred.
- Excellent organisational skills.
- Professional and presentable at all times.
- Be able to deliver exceptional customer service.
- ACE – Attitude, Commitment & Effort key to progression.
This is an opportunity to join a company that are dedicated to training and progression of their team.
Security Service Engineer - Birmingham/ Coventry employer: Complete Security Recruitment Ltd
Contact Detail:
Complete Security Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer - Birmingham/ Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific security systems like Galaxy or Hikvision, make sure to highlight that in conversations. Be ready to discuss how you can maintain and improve their systems.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and technical skills. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Security Service Engineer - Birmingham/ Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Service Engineer role. Highlight your technical background and any relevant experience with security systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your commitment to delivering top-notch support. Let us know why you’re the perfect fit for our team.
Show Off Your Skills: Don’t hold back on showcasing your organisational skills and any certifications you have. If you've got experience with specific systems like Hikvision or Galaxy, make sure to mention them. We love seeing that expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in front of the right people quickly. Let’s get started on this journey together!
How to prepare for a job interview at Complete Security Recruitment Ltd
✨Know Your Security Systems
Make sure you brush up on the specific security systems mentioned in the job description, like Galaxy, Texecom, and Hikvision. Being able to discuss your experience with these systems will show that you're not just a good fit technically, but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to delivering world-class service, which is key for this position.
✨Be Organised and Professional
Arrive at the interview prepared and organised. Bring any necessary documents, and be ready to discuss how you manage your time and stock levels effectively. This reflects the organisational skills they’re looking for and shows you take the role seriously.
✨Emphasise Your Commitment to Learning
The company values training and progression, so express your eagerness to learn and develop. Share any relevant training you've undertaken or areas where you wish to grow, aligning with their focus on personal development.