At a Glance
- Tasks: Diagnose and optimise fire and security systems while building trust with high-end clients.
- Company: Leading company in fire and security solutions with a focus on innovation.
- Benefits: Up to £48k salary, 33 days holiday, and ongoing training development.
- Other info: Dynamic role with opportunities for professional growth and client interaction.
- Why this job: Be the expert on-site and make a real difference in safety and security.
- Qualifications: 5 years of service engineering experience and strong fault-finding skills.
The predicted salary is between 48000 - 48000 £ per year.
A Basic Salary Paying Up To £48k
Basic Training Development
33 Days Total Holiday
THE ROLE — WHAT YOU'LL ACTUALLY DO
This isn't a tick-box maintenance role. You'll be the expert on site — diagnosing complex faults, optimising high-spec systems, and building genuine trust with high-end clients. You'll own your diary for PPM visits, and have the full backing of our technical team when you need it.
Day-to-day you'll be:
- Servicing and maintaining integrated fire and security systems across commercial, retail and luxury residential sites
- Diagnosing and resolving complex faults with an analytical, methodical approach
- Carrying out regular system performance checks and optimisations
- Completing accurate service reports and compliance documentation
WHAT WE'RE LOOKING FOR
Essential:
- Proven field experience in service engineering — 5 years minimum
- Fire Security systems preferred
- Knowledge of NSI/SSAIB and BAFE standards
- Strong fault-finding ability and comfort reading technical diagrams and manuals
- Excellent client-facing communication and professionalism
- Full UK Driving Licence - no more than 6 points
- Health safety records, ECS/CSCS card
- NVQ Apprenticeship or equivalent industry qualification
- FIA or equivalent certification
- Ability to pass an enhanced DBS check
Desirable:
- Advanced diagnostic techniques and fault-finding best practice
- Experience with remote monitoring platforms and software tools
Fire & Security Service Engineer employer: Complete Security Recruitment Ltd
As a leading employer in the Fire and Security sector, we offer our Service Engineers in London and Surrey a dynamic work environment that prioritises professional growth and development. With 25 days of holiday plus bank holidays, excellent career advancement opportunities, and a supportive team culture, we ensure our employees feel valued and empowered to excel in their roles. Join us to be part of a company that not only invests in your skills but also fosters a collaborative atmosphere where innovation thrives.
Contact Details:
Complete Security Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and join online forums. The more people you know in the fire and security sector, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past work with fire and security systems. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for service engineers. This will boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your field experience and technical skills, and don’t forget to follow up after applying!
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your field experience in service engineering, especially if you've got a solid background with fire and security systems. We want to see how your skills match up with what we need, so don’t hold back!
Be Clear and Concise:When you're writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application:Take a moment to customise your application for us. Mention specific experiences that relate to diagnosing complex faults or working with high-end clients. This shows you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Complete Security Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around fire and security systems. Be ready to discuss your experience with NSI/SSAIB and BAFE standards, as well as any advanced diagnostic techniques you've used in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex faults you've diagnosed and resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical approach.
✨Client Communication is Key
Since you'll be working closely with high-end clients, practice how you communicate your technical knowledge in a way that's easy for them to understand. Highlight your professionalism and ability to build trust during the interview.
✨Be Ready for Practical Questions
Expect some scenario-based questions where you might need to explain how you'd handle certain situations on-site. Think about how you would manage your diary for PPM visits and what steps you'd take if faced with a challenging fault.
