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- Tasks: Join our team to install and service cutting-edge fire and security systems.
- Company: We're a leading security integrator transforming how people and organisations connect and operate.
- Benefits: Enjoy a competitive salary, personal use of a company vehicle, and excellent progression opportunities.
- Why this job: Be part of a pioneering team that values innovation, collaboration, and customer satisfaction.
- Qualifications: Bring your technical expertise and people skills; previous experience in accredited companies is preferred.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 30000 - 42000 £ per year.
This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice.
Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.
Responsibilities:
- Install, Commission and Servicing of our wide range of field equipment including Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer services.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Work as part of a 24/7 on call rota.
- Advise customers on the latest products and services to improve efficiency.
Qualifications:
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business system.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented, but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
- Preference given to candidates with proven Gallagher Access Control skills and knowledge.
Behaviours:
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Fire and Security Service Engineer employer: Complete Security Recruitment Ltd
Contact Detail:
Complete Security Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Service Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and products in fire and security systems, especially those mentioned in the job description like Bosch and Hikvision. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend relevant events or join online forums to connect with current employees or others in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences with customer service and technical support. Highlight specific examples where you successfully resolved issues or improved client satisfaction, as this aligns with the company's focus on delivering high levels of customer service.
✨Tip Number 4
Showcase your ability to work within a team and your relationship-building skills. Be ready to share examples of how you've collaborated with colleagues or clients to achieve common goals, as teamwork is highly valued in this role.
We think you need these skills to ace Fire and Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Fire and Security Service Engineer. Emphasise your technical expertise, customer service orientation, and any previous work with fire and security systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your ability to install, commission, and service fire and security systems, as well as your commitment to customer satisfaction.
Highlight Relevant Certifications: Include any relevant certifications such as CSCS/ECS Card, IPAF, PASMA, or Asbestos Awareness in your application. This will show that you meet industry standards and are prepared for the technical demands of the job.
Showcase Soft Skills: In your application, emphasise your people management skills, teamwork, and communication abilities. The company values relationship building and a can-do attitude, so make sure to reflect these qualities in your writing.
How to prepare for a job interview at Complete Security Recruitment Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your technical skills related to fire and security systems. Be prepared to discuss specific technologies you've worked with, such as CCTV or access control systems, and any relevant certifications you hold.
✨Demonstrate Customer Service Skills
Since the role emphasises high levels of customer service, share examples of how you've successfully interacted with clients in the past. Discuss how you approach problem-solving and ensuring customer satisfaction.
✨Understand the Company's Values
Familiarise yourself with the company's values, such as knowing your craft and connecting with customers. During the interview, relate your experiences to these values to show that you're a good cultural fit.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as reactive call-outs or technical support scenarios. Think of examples where you've successfully resolved issues on-site and be ready to explain your thought process.
