At a Glance
- Tasks: Manage a portfolio of properties, ensuring smooth operations and excellent customer service.
- Company: Join Complete Prime Residential, a leading property management firm in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a vibrant central London office with a supportive team culture.
- Why this job: Be part of a global team making a real impact in property management.
- Qualifications: 12 months of experience in property management and strong customer service skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a Property Manager based in London to join our team! Complete Prime Residential are the leading partner for investors and overseas landlords who spread the complexities of management of their residential investment assets across international markets. With overseas landlord specialists based across the globe with operations in 13 markets with offices in London, Manchester, Berlin, Hong Kong, Birmingham and Liverpool. Complete Prime Residential’s London office is based in central London, moments from Oxford Street with our London lettings and management, finance, operations, client services and marketing teams working out of this office.
A Complete Property Manager will typically manage around 130 properties dealing with most aspects of the Residential Lettings and Management process including maintenance, renewals, property visits, processing invoices/service charge demands, deposit disputes and credit control. Our Property Managers are awarded the autonomy to manage their portfolio with key performance indicators (KPIs) used to gauge successes. Our portfolio is split into two teams – north and south of the river Thames.
Responsibilities (but not limited to):
- Follow up and respond to all customer queries in a timely manner
- Build and foster relationships with tenants, landlords and suppliers
- Minimise void periods by monitoring expiring tenancies and negotiate rental renewals in line with market trends
- Constantly monitor and curtail any rental arrears
- Producing and updating AST agreements for renewals
- Organise check-out inventory inspections
- Booking and performing property inspections, producing comprehensive landlord reports, snagging and handover reports where necessary
- Understanding rental statements and identifying discrepancies
- Logging deposits with the DPS scheme, negotiating deposit deductions and processing via the platform
- Organise repair quotes and works as necessary, including new build defect issues
- Uploaded invoice for payments in a timely manner
- Use management software system in line with business operating requirements
- Encourage positive online company reviews, particularly Google Reviews
Requirements:
- Minimum 12 months comparable experience
- Customer service is paramount
- Accuracy and attention to detail
- Be organised, able to prioritise, manage time efficiently and work to deadlines
- Relationship management with key stakeholders
- Influencing and negotiation skills
- Ability to work both autonomously and collaborate with the team
- Apply outside-the-square approaches to daily problem solving
Additional information:
Reports to the Senior Property Manager in team. Required to hold out of hours company mobile phone and tend to issues - 1 in 8 weeks.
Property Manager employer: Complete Prime Residential
Complete Prime Residential is an exceptional employer, offering a dynamic work environment in the heart of London, just moments from Oxford Street. Our team-oriented culture fosters collaboration and innovation, while providing Property Managers with the autonomy to manage their portfolios effectively. With a strong focus on employee growth and development, we offer numerous opportunities for professional advancement, making us an ideal choice for those seeking a rewarding career in property management.
Contact Details:
Complete Prime Residential Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Complete Prime Residential.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Complete Prime Residential? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Complete Prime Residential's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at Complete Prime Residential, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Complete Prime Residential
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Complete Prime Residential operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Complete Prime Residential. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Complete Prime Residential.
