At a Glance
- Tasks: Manage ticketing for outdoor concerts and festivals, ensuring smooth operations from setup to delivery.
- Company: Join SJM Concerts, a leader in the UK live music scene, promoting top artists.
- Benefits: Gain hands-on experience in a vibrant industry with opportunities for growth and networking.
- Other info: Flexible hours, including evenings and weekends, in a dynamic team environment.
- Why this job: Be part of exciting events and make unforgettable experiences happen for fans.
- Qualifications: Previous ticketing and event management experience is essential; strong organisational skills a must.
The predicted salary is between 29700 - 36300 £ per year.
Role
Event Ticketing Manager (Outdoor & Special Events)
Company
SJM Concerts
Reporting to
Head of Ticketing (Outdoor & Special Events)
Location
Manchester
Closing date
Friday 11 September 2026
SJM Concerts are at the forefront of the Live UK Music market. We promote the biggest UK acts and many world-renowned artistes in the concert and events industry.
General Purpose
Working in an exceptionally busy events team delivering outdoor concerts and festivals, the successful applicant for the role of Event Ticketing Manager will be an organised, enthusiastic and conscientious all-rounder with great attention to detail and a willingness to help with anything and everything that comes their way.
We are looking for someone who has previous ticketing and events experience in a similar environment; is a reliable and trustworthy team player with a positive 'can do' attitude and who can effectively prioritise their workload whilst demonstrating absolute discretion towards confidential information.
Key Responsibilities
- Preparing ticketing manifests and coordinating event set-up with venues and ticket agents.
- Managing and maintaining all aspects of event ticketing, from initial set-up and on-sale through to on-site delivery and final settlement.
- Coordinating and managing event on-sales.
- Monitoring, collating and reporting ticket sales figures.
- Managing ticket allocations, holds and inventory across ticketing partners.
- Liaising with venues, ticket agents and internal teams to ensure accurate and effective ticketing delivery.
- Managing general ticketing administration and maintaining accurate event records.
- Supporting the wider events team with ticketing-related queries and requirements.
- Seasonal on-site work at concerts and festivals, including evenings and weekends, when required.
- Undertaking any other reasonable duties as requested by the company.
Skills / Experience Required
- Previous ticketing and event management experience gained within a similar live events environment.
- Good understanding of the live music and events industry.
- Excellent organisational skills and exceptional attention to detail.
- Ability to manage multiple events, priorities and deadlines simultaneously.
- Ability to learn new systems, tasks and processes quickly.
- Excellent IT skills, particularly Microsoft Office.
- Experience using ticketing platforms and systems would be advantageous.
- Ability to work calmly and effectively under pressure and to tight deadlines.
- A supportive, reliable and collaborative approach to teamwork.
- Friendly, approachable and cooperative.
- Flexible and adaptable, with a willingness to support the wider team when required.
- Excellent written and verbal communication skills, with the ability to adapt communication style to different audiences.
- Motivated, professional and enthusiastic, with a positive, can-do attitude.
- #J-18808-Ljbffr
Event Ticketing Manager // SJM Concerts (Manchester) employer: Complete Music Update
SJM Concerts is an exceptional employer, offering a vibrant work culture in the heart of Manchester's live music scene. With a focus on employee growth and development, we provide opportunities to work alongside industry leaders while managing exciting outdoor concerts and festivals. Our team thrives on collaboration and creativity, ensuring that every member feels valued and empowered to contribute to unforgettable events.
StudySmarter Expert Advice🤫
We think this is how you could land Event Ticketing Manager // SJM Concerts (Manchester)
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Complete Music Update are looking for when hiring for a Event Ticketing Manager // SJM Concerts (Manchester).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Complete Music Update for the Event Ticketing Manager // SJM Concerts (Manchester), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Complete Music Update as a Event Ticketing Manager // SJM Concerts (Manchester), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Complete Music Update’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Event Ticketing Manager // SJM Concerts (Manchester).
We think you need these skills to ace Event Ticketing Manager // SJM Concerts (Manchester)
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Complete Music Update, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Complete Music Update's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Complete Music Update. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Complete Music Update
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Complete Music Update uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Complete Music Update. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
