At a Glance
- Tasks: Support our dental lab with admin, logistics, and communication to ensure smooth operations.
- Company: Join a dynamic dental laboratory focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a vital team that impacts patient care and dental practices.
- Qualifications: Strong organisational skills and a professional phone manner are key.
- Other info: Training provided for 3D scanning; no prior experience necessary!
The predicted salary is between 36000 - 60000 Β£ per year.
Role Overview
To provide administrative, logistical, and communication support to the dental laboratory, ensuring the accurate processing, tracking, and dispatch of laboratory work while maintaining effective liaison between technicians and dental practices.
Key Responsibilities
- Incoming Work & Postal Distribution: Receive, sort, and distribute incoming postal and courier orders to the relevant laboratory departments. Ensure all incoming work is accompanied by correct prescriptions and documentation.
- 3D Scanning: 3D scanning / archiving of plaster models (training provided).
- Job Booking & Scheduling: Accurately book laboratory jobs into the laboratory diary or management system. Record due dates, work types, and special instructions to support efficient workflow planning.
- Model Identification: Write and apply clear, consistent patient and dentist identification on physical models in line with laboratory naming protocols. Ensure traceability of models throughout all production stages.
- Telephone & Practice Communication: Answer incoming telephone enquiries from dental practices in a professional and timely manner. Provide case updates and general information, escalating technical queries where appropriate.
- Technical Liaison: Contact dentists directly to clarify prescriptions or resolve technician queries relating to cases. Communicate amendments or additional requirements accurately to the technical team.
- Order Checking & Dispatch: Check completed laboratory work against prescriptions prior to dispatch. Prepare, package, and dispatch completed orders securely via post or driver. Maintain accurate records of outgoing work.
- Stock & Supply Management: Monitor and maintain stock levels of laboratory consumables and stationery. Order laboratory and office supplies in line with operational requirements.
Skills & Attributes
- Strong organisational and time-management skills
- Excellent attention to detail
- Confident and professional telephone manner
- Ability to prioritise workload in a busy laboratory environment
- Knowledge of dental laboratory processes (advantageous but not essential)
Dental Laboratory Administrator / Laboratory Coordinator in Manchester employer: Complete Dental Solutions Ltd
Contact Detail:
Complete Dental Solutions Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Dental Laboratory Administrator / Laboratory Coordinator in Manchester
β¨Tip Number 1
Network like a pro! Reach out to dental professionals on LinkedIn or at local events. We all know that sometimes itβs not just what you know, but who you know that can help you land that dream job.
β¨Tip Number 2
Practice your communication skills! Since the role involves liaising with technicians and dental practices, we suggest doing mock interviews with friends or family. This will help you feel more confident when answering questions about your experience and skills.
β¨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. We want to hear about your time-management strategies and how you keep everything running smoothly.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Dental Laboratory Administrator / Laboratory Coordinator in Manchester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of Dental Laboratory Administrator, so donβt hold back on showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre excited about the role and how you can contribute to our team. Keep it professional but let your personality come through β we love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, make sure your answers are clear and to the point. We appreciate straightforward communication, especially since the role involves liaising with dental practices and technicians. Avoid jargon unless itβs relevant!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you get all the updates regarding your application status. Plus, itβs super easy!
How to prepare for a job interview at Complete Dental Solutions Ltd
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like job booking, model identification, and communication with dental practices. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
β¨Show Off Your Organisational Skills
Since this role requires strong organisational and time-management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload in a busy environment, as this will resonate well with the interviewers.
β¨Practice Your Communication Skills
Given the importance of liaising with technicians and dental practices, practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios, such as answering phone enquiries or clarifying prescriptions, to showcase your confident telephone manner during the interview.
β¨Be Detail-Oriented
Attention to detail is crucial in this position. Prepare to discuss how you ensure accuracy in your work, whether it's checking orders against prescriptions or maintaining records. Providing specific examples will help illustrate your meticulous nature and align with what the company is looking for.