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- Tasks: Support the dental lab with admin, logistics, and communication for smooth operations.
- Company: Join a dynamic dental laboratory focused on quality and teamwork.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Why this job: Be part of a vital team that ensures top-notch dental care delivery.
- Qualifications: Strong organisational skills and a professional phone manner are key.
- Other info: Opportunity to learn about dental processes and grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
To provide administrative, logistical, and communication support to the dental laboratory, ensuring the accurate processing, tracking, and dispatch of laboratory work while maintaining effective liaison between technicians and dental practices.
Key Responsibilities
- Incoming Work & Postal Distribution: Receive, sort, and distribute incoming postal and courier orders to the relevant laboratory departments. Ensure all incoming work is accompanied by correct prescriptions and documentation.
- 3D Scanning: 3D scanning / archiving of plaster models (training provided).
- Job Booking & Scheduling: Accurately book laboratory jobs into the laboratory diary or management system. Record due dates, work types, and special instructions to support efficient workflow planning.
- Model Identification: Write and apply clear, consistent patient and dentist identification on physical models in line with laboratory naming protocols. Ensure traceability of models throughout all production stages.
- Telephone & Practice Communication: Answer incoming telephone enquiries from dental practices in a professional and timely manner. Provide case updates and general information, escalating technical queries where appropriate.
- Technical Liaison: Contact dentists directly to clarify prescriptions or resolve technician queries relating to cases. Communicate amendments or additional requirements accurately to the technical team.
- Order Checking & Dispatch: Check completed laboratory work against prescriptions prior to dispatch. Prepare, package, and dispatch completed orders securely via post or driver. Maintain accurate records of outgoing work.
- Stock & Supply Management: Monitor and maintain stock levels of laboratory consumables and stationery. Order laboratory and office supplies in line with operational requirements.
Skills & Attributes
- Strong organisational and time-management skills
- Excellent attention to detail
- Confident and professional telephone manner
- Ability to prioritise workload in a busy laboratory environment
- Knowledge of dental laboratory processes (advantageous but not essential)
Dental Laboratory Administrator / Laboratory Coordinator employer: Complete Dental Solutions Ltd
Contact Detail:
Complete Dental Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Laboratory Administrator / Laboratory Coordinator
✨Tip Number 1
Get to know the dental lab scene! Research the companies you're interested in and understand their work culture. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to dental lab administration. Think about how your skills match the job description and be ready to share examples that highlight your organisational prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dental Laboratory Administrator / Laboratory Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dental Laboratory Administrator role. Highlight any relevant experience and skills that match the job description, like organisational skills and attention to detail. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your communication skills and ability to manage workloads effectively.
Showcase Relevant Experience: If you've got experience in a dental or laboratory setting, make sure to showcase it! Even if it's not directly related, any administrative or logistical roles can demonstrate your capability to handle the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Complete Dental Solutions Ltd
✨Know Your Stuff
Familiarise yourself with dental laboratory processes, even if you don't have direct experience. Brush up on common terminology and workflows so you can speak confidently about how you would handle tasks like job booking and scheduling.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Be ready to discuss your time-management strategies and how you prioritise workload, especially in a busy environment like a dental lab.
✨Practice Your Communication
Since you'll be liaising with dental practices and technicians, practice articulating your thoughts clearly and professionally. Role-play answering phone enquiries or providing case updates to demonstrate your confident telephone manner.
✨Attention to Detail is Key
Be prepared to discuss how you ensure accuracy in your work. Bring examples of how you've maintained records or checked work against specifications in previous roles, as this will show your potential employer that you take quality seriously.
