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- Tasks: Lead the CMA's Consumer Protection directorate and shape strategic policy direction.
- Company: Join the UK's principal competition and consumer protection authority.
- Benefits: Enjoy a competitive pension, generous leave, and flexible working options.
- Why this job: Make a real impact on consumer protection and drive economic growth.
- Qualifications: Exceptional knowledge of consumer protection laws and strategic decision-making experience.
- Other info: Be part of an inclusive culture committed to your career development.
The predicted salary is between 36000 - 60000 £ per year.
About us
The Competition and Markets Authority (CMA) is the UK's principal competition and consumer protection authority. We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity. The CMA has a range of powers which it uses to undertake a wide variety of cutting-edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, subsidy advice and internal market advice. If you are motivated by a dynamic environment with the opportunity to lead the CMA's consumer protection work, then this could be the ideal role for you.
Your role
As Executive Director, you will have strategic and operational leadership of the CMA's Consumer Protection directorate. You will also be an active member of the CMA Board. You'll ensure our consumer protection regime is delivered to a clear vision, in a collaborative and inclusive working culture. Working closely with the Chief Executive Officer and your fellow Board members, you will set the strategic and policy direction for your directorate's work. As an advocate for the CMA, you will foster excellent relationships across government, and within the legal, economic and business community.
About you
You will bring to the role exceptional knowledge and experience in applying and enforcing consumer protection laws. We expect you to demonstrate a measurable track record of taking strategic decisions, managing risks proactively and operating collegiately within complex governance arrangements. A highly credible individual, you have the ability to move between strategic thinking and technical detail. Your communication and influencing skills will equip you to manage complex, high-level stakeholder relationships.
The benefits
Your benefits package will include a competitive contributory pension scheme and generous annual leave, plus opportunities for flexible and hybrid working. The package also includes childcare benefits, and season ticket and bicycle loans. The Civil Service is committed to becoming the most inclusive employer in the UK and we want to maximise the potential of everyone who chooses to work for us. In return for your dedication, you will enjoy our commitment to your career and development.
How to apply
Applications for this post are only accepted online. You'll need to provide a CV and a tailored statement of suitability for the role, and to complete a diversity questionnaire. To discover more about this opportunity and make your application, please review the candidate pack and make an application via Executive Director, Consumer Protection - Civil Service Jobs - GOV.UK.
Closing date: 2 February 2026.
Executive Director Consumer Protection in London employer: COMPETITION & MARKETS AUTHORITY
Contact Detail:
COMPETITION & MARKETS AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director Consumer Protection in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with CMA employees on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the CMA’s recent projects and initiatives. Show us that you’re not just interested in the role, but that you understand our mission and how you can contribute to it.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for consumer protection and how your experience aligns with the CMA’s goals. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Tailor your CV and statement to highlight your strategic decision-making and stakeholder management skills.
We think you need these skills to ace Executive Director Consumer Protection in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored specifically for the Executive Director role. Highlight your experience in consumer protection laws and strategic decision-making, as these are key to what we’re looking for.
Craft a Strong Statement of Suitability: Your statement should clearly demonstrate how your skills and experiences align with the CMA's mission. Use specific examples to show your track record in managing risks and leading teams effectively.
Showcase Your Communication Skills: Since this role involves managing complex stakeholder relationships, make sure to highlight your communication and influencing skills. We want to see how you can engage with various audiences and foster collaboration.
Apply Through Our Website: Remember, applications are only accepted online. Head over to our website to submit your CV and statement. It’s the best way to ensure your application gets to us directly!
How to prepare for a job interview at COMPETITION & MARKETS AUTHORITY
✨Know Your Consumer Protection Laws
Make sure you brush up on the latest consumer protection laws and regulations. The CMA is looking for someone with exceptional knowledge in this area, so be prepared to discuss how you've applied these laws in your previous roles.
✨Showcase Your Strategic Thinking
Be ready to demonstrate your ability to make strategic decisions. Think of examples where you've successfully managed risks and led initiatives that align with a clear vision. This will show that you can operate at both a strategic and operational level.
✨Build Rapport with Stakeholders
Since you'll be managing complex stakeholder relationships, think about how you've fostered excellent relationships in the past. Prepare anecdotes that highlight your communication and influencing skills, especially in high-pressure situations.
✨Emphasise Collaborative Leadership
The CMA values a collaborative and inclusive working culture. Be ready to discuss your leadership style and how you encourage teamwork and inclusivity within your teams. Share specific examples of how you've led diverse groups towards common goals.
