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- Tasks: Lead the CMA's Consumer Protection directorate and shape strategic policy direction.
- Company: Join the UK's principal competition and consumer protection authority.
- Benefits: Enjoy a competitive pension, generous leave, and flexible working options.
- Why this job: Make a real impact on consumer protection and drive economic growth.
- Qualifications: Exceptional knowledge of consumer protection laws and strategic decision-making experience.
- Other info: Be part of an inclusive culture committed to your career development.
The predicted salary is between 48000 - 72000 £ per year.
About us
The Competition and Markets Authority (CMA) is the UK's principal competition and consumer protection authority. We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity. The CMA has a range of powers which it uses to undertake a wide variety of cutting-edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, subsidy advice and internal market advice. If you are motivated by a dynamic environment with the opportunity to lead the CMA's consumer protection work, then this could be the ideal role for you.
Your role
As Executive Director, you will have strategic and operational leadership of the CMA's Consumer Protection directorate. You will also be an active member of the CMA Board. You'll ensure our consumer protection regime is delivered to a clear vision, in a collaborative and inclusive working culture. Working closely with the Chief Executive Officer and your fellow Board members, you will set the strategic and policy direction for your directorate's work. As an advocate for the CMA, you will foster excellent relationships across government, and within the legal, economic and business community.
About you
You will bring to the role exceptional knowledge and experience in applying and enforcing consumer protection laws. We expect you to demonstrate a measurable track record of taking strategic decisions, managing risks proactively and operating collegiately within complex governance arrangements. A highly credible individual, you have the ability to move between strategic thinking and technical detail. Your communication and influencing skills will equip you to manage complex, high-level stakeholder relationships.
The benefits
Your benefits package will include a competitive contributory pension scheme and generous annual leave, plus opportunities for flexible and hybrid working. The package also includes childcare benefits, and season ticket and bicycle loans. The Civil Service is committed to becoming the most inclusive employer in the UK and we want to maximise the potential of everyone who chooses to work for us. In return for your dedication, you will enjoy our commitment to your career and development.
How to apply
Applications for this post are only accepted online. You'll need to provide a CV and a tailored statement of suitability for the role, and to complete a diversity questionnaire. To discover more about this opportunity and make your application, please review the candidate pack and make an application via Executive Director, Consumer Protection - Civil Service Jobs - GOV.UK.
Closing date: 2 February 2026.
Executive Director Consumer Protection in London employer: COMPETITION & MARKETS AUTHORITY
Contact Detail:
COMPETITION & MARKETS AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director Consumer Protection in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the CMA. Attend events, join relevant groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the CMA’s recent projects and initiatives. Show us that you’re not just interested in the role but also passionate about consumer protection. Tailor your responses to highlight how your experience aligns with their mission.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your vision for the Consumer Protection directorate. Think about how you can contribute to the CMA’s goals and be ready to discuss your strategic decision-making process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV and statement of suitability are tailored to the role, showcasing your unique skills and experiences that make you the perfect fit.
We think you need these skills to ace Executive Director Consumer Protection in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored specifically for the Executive Director role. Highlight your experience in consumer protection laws and strategic decision-making, as these are key to what we’re looking for.
Craft a Strong Statement of Suitability: Your statement should clearly demonstrate how your skills and experiences align with the CMA's goals. Use specific examples to show your track record in managing risks and leading teams effectively.
Showcase Your Communication Skills: Since this role involves managing high-level stakeholder relationships, make sure to highlight your communication and influencing skills. We want to see how you can engage with various audiences and foster collaboration.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application is received and considered. Plus, it gives you access to all the resources you need to succeed.
How to prepare for a job interview at COMPETITION & MARKETS AUTHORITY
✨Know Your Consumer Protection Laws
Make sure you brush up on your knowledge of consumer protection laws and regulations. The CMA is looking for someone with exceptional expertise in this area, so be prepared to discuss specific cases or examples where you've applied these laws effectively.
✨Showcase Your Strategic Thinking
As an Executive Director, you'll need to demonstrate your ability to think strategically. Prepare to share instances where you've made significant strategic decisions or managed risks in complex environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport with Stakeholders
Since the role involves fostering relationships across various sectors, think about how you can showcase your communication and influencing skills. Be ready to discuss how you've successfully managed high-level stakeholder relationships in the past.
✨Emphasise Collaborative Leadership
The CMA values a collaborative and inclusive working culture. Prepare to talk about your leadership style and how you've encouraged teamwork and inclusivity in previous roles. Highlight any experiences where you've led diverse teams towards a common goal.
