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- Tasks: Lead the CMA’s consumer protection efforts and drive strategic initiatives.
- Company: Join the UK's principal competition and consumer protection authority.
- Benefits: Enjoy a competitive pension, generous leave, and flexible working options.
- Why this job: Make a real impact on consumer rights and economic growth.
- Qualifications: Proven experience in consumer protection laws and strategic decision-making.
- Other info: Be part of an inclusive team committed to your career development.
The predicted salary is between 36000 - 60000 £ per year.
Lead the nation’s consumer protection regime at a time of significant change.
About us
The Competition and Markets Authority (CMA) is the UK’s principal competition and consumer protection authority. We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity. The CMA has a range of powers which it uses to undertake a wide variety of cutting‑edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, subsidy advice and internal market advice. If you are motivated by a dynamic environment with the opportunity to lead the CMA’s consumer protection work, then this could be the ideal role for you.
Your role
As Executive Director, you will have strategic and operational leadership of the CMA’s Consumer Protection directorate. You will also be an active member of the CMA Board. You’ll ensure our consumer protection regime is delivered to a clear vision, in a collaborative and inclusive working culture. Working closely with the Chief Executive Officer and your fellow Board members, you will set the strategic and policy direction for your directorate’s work. As an advocate for the CMA, you will foster excellent relationships across government, and within the legal, economic and business community.
About you
You will bring to the role exceptional knowledge and experience in applying and enforcing consumer protection laws. We expect you to demonstrate a measurable track record of taking strategic decisions, managing risks proactively and operating collegiately within complex governance arrangements. A highly credible individual, you have the ability to move between strategic thinking and technical detail. Your communication and influencing skills will equip you to manage complex, high‑level stakeholder relationships.
The benefits
Your benefits package will include a competitive contributory pension scheme and generous annual leave, plus opportunities for flexible and hybrid working. The package also includes childcare benefits, and season ticket and bicycle loans. The Civil Service is committed to becoming the most inclusive employer in the UK and we want to maximise the potential of everyone who chooses to work for us. In return for your dedication, you will enjoy our commitment to your career and development.
How to apply
Applications for this post are only accepted online. You’ll need to provide a CV and a tailored statement of suitability for the role, and to complete a diversity questionnaire. To discover more about this opportunity and make your application, please review the candidate pack and make an application via Executive Director, Consumer Protection - Civil Service Jobs - GOV.UK Closing date: 2 February 2026.
Executive Director Consumer Protection employer: COMPETITION & MARKETS AUTHORITY
Contact Detail:
COMPETITION & MARKETS AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director Consumer Protection
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the CMA and its consumer protection initiatives. Show us that you’re not just interested in the role, but that you understand the impact of consumer protection on economic growth.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the consumer protection regime and how your experience aligns with the CMA’s goals. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Tailor your CV and statement to highlight your strategic decision-making and stakeholder management skills.
We think you need these skills to ace Executive Director Consumer Protection
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Executive Director role. Highlight your experience in consumer protection laws and strategic decision-making. We want to see how your background aligns with our mission at the CMA!
Craft a Compelling Statement: Your statement of suitability is your chance to shine! Clearly articulate why you’re the perfect fit for leading our Consumer Protection directorate. Use specific examples to demonstrate your leadership skills and stakeholder management.
Showcase Your Communication Skills: As an Executive Director, you'll need top-notch communication skills. In your application, reflect on how you've successfully influenced stakeholders in the past. We love seeing candidates who can navigate complex relationships with ease!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at COMPETITION & MARKETS AUTHORITY
✨Know Your Consumer Protection Laws
Make sure you brush up on the latest consumer protection laws and regulations. The CMA is looking for someone with exceptional knowledge in this area, so be prepared to discuss how you've applied these laws in your previous roles.
✨Showcase Your Strategic Thinking
Be ready to demonstrate your ability to make strategic decisions. Think of examples where you've successfully managed risks and led initiatives that align with a clear vision. This will show that you can operate at both a strategic and operational level.
✨Build Relationships
Highlight your experience in fostering relationships across various sectors. The role requires excellent stakeholder management skills, so come prepared with examples of how you've built and maintained strong connections within government and the business community.
✨Communicate Effectively
Your communication skills are key for this position. Practice articulating complex ideas clearly and concisely. Be ready to discuss how you've influenced others and navigated complex governance arrangements in your past roles.
