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- Tasks: Assist passengers with restricted mobility at Edinburgh Airport, ensuring a smooth travel experience.
- Company: Join First Call Aviation, a leading name in aviation recruitment.
- Benefits: Enjoy competitive pay rates and flexible shift patterns.
- Why this job: Make a real difference in people's travel experiences while working in a dynamic environment.
- Qualifications: Great work ethic, communication skills, and customer service; previous airport experience is a plus.
- Other info: Shifts include both day and night options, perfect for students or those seeking flexibility.
Passenger Service Agent – Restricted Mobility – Edinburgh Airport
Shifts: 4 ON 2 OFF DAYS 03:00AM – 23:00PM. DAY RATE PAY: £12.21
Shifts: 4 ON 4 OFF NIGHTS 20:00PM – 08:00AM. NIGHT SHIFT PAY: £12.71
Responsibilities
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
- In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
- Ensuring that wheelchairs and buggies are always clean and tidy.
- Ensure that Centralised Control is updated on progress by use of IT handsets.
- Ensure that all necessary paperwork is completed legibly and submitted promptly.
- Any additional reasonable duties, as assigned by operational management.
To Be Successful In The Role, You Will Need
- Great work ethic.
- Excellent communication skills.
- Strong Customer Service.
- Self-motivated and willing to work using own initiative.
- Full UK Driving licence (desirable).
- To multitask and remain calm under pressure.
- Previous airport experience is an advantage but not essential.
First Call Aviation is a premier brand in aviation recruitment – speak to our professional consultants who have been in the front line of Aviation to start your journey.
#Recruit #Screen #Train
First Call Aviation is a specialist division of First Call Contract Services Limited.
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Passenger Service Agent - Restricted mobility - EDI Airport employer: Compenij
Contact Detail:
Compenij Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Service Agent - Restricted mobility - EDI Airport
✨Tip Number 1
Familiarise yourself with the specific needs of passengers with restricted mobility. Understanding their requirements and how to assist them effectively will show your commitment to excellent customer service.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required strong communication skills. Even if you haven't worked in aviation, showcasing your ability to interact positively with people can set you apart.
✨Tip Number 3
Be prepared to discuss how you handle stressful situations. The role requires multitasking and remaining calm under pressure, so think of examples from past experiences where you've demonstrated these skills.
✨Tip Number 4
If you have a full UK driving licence, make sure to mention it during your discussions. While it's listed as desirable, it can be a significant advantage in this role, especially when assisting passengers at various locations.
We think you need these skills to ace Passenger Service Agent - Restricted mobility - EDI Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous roles in the aviation industry. Emphasise skills like communication, multitasking, and your ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Passenger Service Agent role. Mention your enthusiasm for helping passengers with restricted mobility and how your skills align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your excellent communication skills, strong work ethic, and any experience you have with assisting individuals with mobility challenges. This will show that you understand the role's demands.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compenij
✨Show Your Customer Service Skills
As a Passenger Service Agent, you'll be interacting with passengers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. During the interview, make sure to articulate your thoughts clearly and listen actively to the questions being asked. This will showcase your ability to communicate well with both colleagues and passengers.
✨Highlight Your Ability to Work Under Pressure
The airport environment can be fast-paced and stressful. Prepare to discuss times when you've successfully managed multiple tasks or remained calm under pressure, as this will be crucial for the role.
✨Familiarise Yourself with Airport Operations
Even if you don't have previous airport experience, showing that you've researched airport operations and the specific duties of a Passenger Service Agent can set you apart. Mention any relevant knowledge about assisting passengers with restricted mobility.
