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- Tasks: Lead a dynamic team of drivers and investigators, ensuring smooth operations and performance.
- Company: Join First Call Contract Services, a company dedicated to career development and team success.
- Benefits: Enjoy weekly pay, discounts, gym memberships, and 24/7 GP helpline access.
- Why this job: This role offers hands-on leadership experience and the chance to make a real market impact.
- Qualifications: 1-3 years in operations or management, strong leadership, and excellent communication skills required.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 36000 - 60000 £ per year.
1 month ago Be among the first 25 applicants
Key Responsibilities
Team Management: Supervise, lead, and support a team of 6 drivers and 7 decay hunters/investigators, ensuring tasks are executed efficiently and safely.
Key Responsibilities
Team Management: Supervise, lead, and support a team of 6 drivers and 7 decay hunters/investigators, ensuring tasks are executed efficiently and safely.
Shift Planning: Develop and manage shift schedules, ensuring optimal coverage and resource allocation while providing flexibility to accommodate team needs.
Performance Management: Monitor individual and team performance, providing feedback, guidance, and support to meet operational goals. Conduct performance reviews and facilitate training and development to improve skills and productivity.
Up-time Management: Ensure up-time targets are met consistently, working closely with the team to resolve any issues that may cause delays or disruptions.
Market Impact Analysis: Understand the impact of team tasks on the broader market, ensuring operations align with business objectives and market demands.
Problem-Solving: Proactively address and resolve operational challenges, making adjustments as needed to maintain smooth operations.
Collaboration: Work closely with other departments and stakeholders to ensure the smooth flow of operations and communicate any potential disruptions or improvements.
Reporting: Regularly report team performance, up-time, and market impact to upper management, highlighting any key issues or opportunities for improvement.
Qualifications
Proven experience in operations management, preferably in a similar leadership role.
Strong leadership skills with experience managing teams and driving performance.
Ability to develop and manage shift schedules while ensuring operational needs are met.
Strong problem-solving and decision-making abilities.
Understanding of market dynamics and how operational tasks impact broader business goals.
Excellent communication skills and the ability to work effectively with cross-functional teams.
A flexible, adaptable approach to working hours and tasks.
Ability to handle high-pressure situations and meet operational targets.
If you are a results-driven leader with a passion for optimising operations and ensuring team success, we encourage you to apply for the Lead Operator position.
About You
- 1-3 years of professional work experience; ideally 1+ year of experience within an Operations position, office management, or administrative role
- Experience leading teams or groups preferred
- Excellent time management and communication skills
- Fluent verbal and written English language skills
- Familiarity in Google Work-space (formerly G Suite)
- Ability to multitask and prioritise tasks effectively.
- Proactive problem-solving skills and ability to work well under pressure.
- Willingness to learn, a great attitude, and the ability to work well with others – teamwork is key to success!
Pay
- Paid weekly
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.
Why work with First Call?
- Working with First Call Contract Services gives you many additional benefits!
- Money saving offers and discounts at your fingertip
- 24/7 GP helpline
- Discounted Gym membership in over 2500 gyms
- Online Payslip Access
- Personal Insurance
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Temporary
Job function
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Job function
Management
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Industries
Strategic Management Services
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Operations Lead employer: Compenij
Contact Detail:
Compenij Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by teams in similar roles. Research common issues and solutions in operations management to demonstrate your proactive problem-solving skills during discussions.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to performance management and how you motivate team members to achieve their best.
✨Tip Number 3
Understand the market dynamics relevant to the role. Being able to articulate how operational tasks impact broader business goals will set you apart, so keep an eye on industry trends and how they relate to the position.
✨Tip Number 4
Prepare to discuss your experience with shift planning and resource allocation. Think about how you've previously balanced operational needs with team flexibility, as this is crucial for the Operations Lead role.
We think you need these skills to ace Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management and team leadership. Use specific examples that demonstrate your ability to manage teams, develop shift schedules, and solve problems effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optimising operations and leading teams. Mention how your skills align with the responsibilities listed in the job description, such as performance management and market impact analysis.
Highlight Relevant Skills: In your application, emphasise key skills such as communication, problem-solving, and time management. Provide examples of how you've successfully used these skills in previous roles to meet operational targets.
Show Enthusiasm for the Role: Express your genuine interest in the Operations Lead position and the company. Mention why you want to work with First Call Contract Services and how you can contribute to their success.
How to prepare for a job interview at Compenij
✨Showcase Your Leadership Skills
As an Operations Lead, you'll be managing a team. Be prepared to discuss your previous leadership experiences, how you motivated your team, and any challenges you overcame. Use specific examples to illustrate your ability to lead effectively.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled operational challenges in the past. Prepare to share instances where you identified problems, implemented solutions, and the outcomes of those actions. This will highlight your proactive approach to problem-solving.
✨Understand Market Dynamics
Familiarise yourself with how operations impact broader business goals. Be ready to discuss how your role as an Operations Lead can align with market demands and contribute to the company's success. Showing this understanding will set you apart.
✨Prepare for Performance Management Questions
Since performance management is a key responsibility, think about how you would monitor and improve team performance. Be ready to discuss your approach to conducting performance reviews and facilitating training, as well as how you handle underperformance.
