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For Companies At a Glance
- Tasks: Engage with customers, manage orders, and resolve queries with a smile.
- Company: Join a global leader in innovative golf products and exceptional service.
- Benefits: Enjoy perks like a free gym, wellness incentives, and 25 days holiday.
- Why this job: Build relationships, learn from experts, and grow into new opportunities.
- Qualifications: Passion for customer service, strong communication skills, and a proactive attitude.
- Other info: Training provided; perfect for both seasoned golfers and service enthusiasts.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Customer Services Representative role at Compenij
Location: St Ives, Cambridgeshire
Salary: Competitive
Join a global leader in the design, development, manufacture, and distribution of performance-driven golf products. With a proud history rooted in the game, this company is committed to quality, innovation, and elevating the golfer\’s experience through world-class products, advanced technology, and exceptional service.
Customer Service Representative
Hours: 8:30am – 5:00pm, Monday to Friday (Onsite)
At the heart of everything we do is the customer. Whether helping someone find the perfect club or ensuring their order arrives with a smile, we\’re committed to delivering excellence at every step.
We are inviting enthusiastic, customer-focused individuals to join our Customer Service Team. This role offers a platform for your passion, development, and career growth.
Why This Role Stands Out
This isn\’t just about handling queries. It\’s about building relationships, learning from the best, and progressing into new opportunities. We provide a supportive development program that helps you excel in customer service and can lead to roles in marketing, product management, operations, and more.
What You\’ll Do
- Act as a brand ambassador, creating trusted connections with customers.
- Manage orders with accuracy and efficiency.
- Resolve queries professionally and personally.
- Leave every customer with a positive impression.
You\’ll Thrive In This Role If You
- Prioritize the customer in every decision.
- Bring accountability, integrity, and positivity.
- Lead with empathy, patience, and respect.
- Seek continuous improvement and growth.
What You\’ll Need In Your Golf Bag
- A passion for excellent customer service.
- Strong communication skills, written and verbal.
- Attention to detail and organizational skills.
- A proactive attitude and team spirit.
- Comfort with email and Microsoft Office.
- A willingness to learn; training provided.
Whether you\’re a seasoned golfer or simply committed to outstanding service, this is your chance to join a team that invests in you.
Perks & Benefits
Enjoy benefits like a free on-site gym, table tennis, an on-site restaurant, wellness incentives, recognition programs, employee discounts, and 25 days of holiday.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
Industries
- Administrative and Support Services
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Customer Services Representative employer: Compenij
Contact Detail:
Compenij Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Representative
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their golf products and how they enhance the golfer's experience will help you connect better with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing common customer scenarios with a friend can help you articulate your responses clearly and confidently, showcasing your ability to handle queries effectively.
✨Tip Number 3
Emphasise your willingness to learn and grow within the company. Research the potential career paths available after starting as a Customer Service Representative, and be ready to discuss how you envision your future with the company.
✨Tip Number 4
Showcase your team spirit and proactive attitude during any interactions with the company. Whether it's through networking or during the interview process, demonstrating that you are a collaborative team player can set you apart from other candidates.
We think you need these skills to ace Customer Services Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Compenij is looking for in a Customer Services Representative. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service experience and skills. Use specific examples that demonstrate your ability to manage orders, resolve queries, and create positive customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your alignment with the company's values. Mention how you can contribute to building relationships and enhancing the customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compenij
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the company's commitment to quality and innovation.
✨Demonstrate Strong Communication Skills
Since the role requires strong written and verbal communication, practice articulating your thoughts clearly. During the interview, listen actively and respond thoughtfully to show that you can engage effectively with customers.
✨Highlight Your Attention to Detail
Prepare to discuss how you manage tasks with accuracy and efficiency. Provide specific examples of how your attention to detail has positively impacted your previous roles, especially in customer service settings.
✨Emphasise Your Willingness to Learn
The company values continuous improvement and growth, so be ready to talk about your eagerness to learn new skills. Mention any relevant training or development programs you've participated in and how they have prepared you for this role.
