At a Glance
- Tasks: Promote premium residential units and engage with prospective residents to drive lease signings.
- Company: Join a rapidly growing property management company in the heart of Central London.
- Benefits: Competitive salary, commission, private health insurance, and flexible working hours.
- Other info: Exciting career advancement opportunities in a dynamic and collaborative environment.
- Why this job: Be part of an innovative team making a real impact in the Build-to-Rent industry.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
We are seeking a motivated and experienced Senior Leasing Agent to join our centralised leasing team, with a base in our new high-end Central London property. This is an ideal opportunity for someone looking to further their career in the growing BTR industry, working for a company that is expanding its footprint in the UK and Ireland.
In this role, you will be responsible for promoting our premium residential units, conducting property tours and engaging with prospective residents to drive lease signings. Your focus will be on outbound sales, providing exceptional customer service, building relationships and maintaining a positive living environment for residents. Under the guidance of our corporate team you will help to implement marketing strategies, track leasing metrics and ensure compliance with all relevant regulations.
The ideal candidate will demonstrate a strong track record in sales, exceptional communication and influencing skills, and a clear ability to drive performance while enhancing the resident experience. They will be confident operating in a fast‑paced environment, contributing to team success and leading by example within a dynamic and collaborative setting.
Key Responsibilities
- Performance Management
- Outbound Sales: Conduct and lead sales activities through calls, texts, emails, and in‑person interactions to generate leads and convert prospects into residents.
- Lead Management: Utilise our CRM system to manage and track leads effectively, ensuring timely follow‑ups and maintaining accurate records.
- Viewings: Conduct in‑person viewings as well as facilitate virtual property viewings, showcasing the features and benefits of our communities.
- Tenancy Administration Progression: Follow all the necessary steps to progress an application through the process from lead to lease, ensuring all statutory documentation has been sent to residents.
- Sales Techniques
- Lead Generation: Actively seek out and generate leads through various marketing strategies, networking, and community engagement.
- Follow‑Up Communication: Maintain strong follow‑up with leads to cultivate relationships and encourage lease signings.
- Market Analysis: Stay informed about local rental market trends, competitor offerings, and pricing strategies.
- Sales Targets and KPIs: Take accountability for performance against targets.
- Customer Service
- Client relationships: Build and maintain strong relationships with both corporate and residential clients.
- Resident Support: Deliver exceptional service to residents and prospects.
- Proactive Problem Solving: Identify and address potential challenges in the leasing process swiftly and effectively.
- Resident Relations & Renewals
- Resident Engagement: Foster a positive community environment through regular communication and events.
- Renewal Management: Proactively engaging with current residents to facilitate tenancy renewals.
Requirements
- Sales or customer service qualification, or equivalent experience in a sales environment.
- ARLA Level 3 Propertymark qualification (desirable).
Skills And Experience
- Demonstrated success in a sales environment in Build to Rent (BTR) sector, with a minimum of 3–4 years of experience.
- Negotiation Skills: Strong negotiation skills with experience in closing deals and managing renewals.
- Leadership: Demonstrated ability to support, mentor, or guide junior team members.
- Knowledge of UK Lettings Industry: Good understanding of residential lettings legislation and compliance requirements.
- Customer Service Excellence: Proven background in delivering exceptional customer service.
- Multitasking and Priority Setting: Demonstrated ability to effectively manage multiple tasks simultaneously.
Personal Qualities
- Professionalism: A high level of professionalism is essential.
- Positive Attitude: Maintain an upbeat and enthusiastic demeanour.
- Resilience: Demonstrate the ability to handle challenges and setbacks with grace.
- Flexibility: Ability to adapt to changing circumstances.
- Team Player: Collaborative and supportive.
Remuneration / Bonuses / Benefits
- Base salary: £35,000‑£40,000 depending on location and experience.
- Commission: Discretionary Commission Scheme.
- Benefits: Private health insurance; Nest Pension Scheme; Cycle to Work Scheme; Company Sick Pay.
Working Hours
You will work on a rota which covers Monday – Sunday with some evening attendance required.
Job Type
Full‑time, 40 hours per week.
Location
This position is based at the property in Central London, there is a requirement to work on site, across different locations.
Equal Opportunities Statement
We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace.
Senior Leasing Agent employer: CompassRock International
CompassRock International is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work environment where outstanding customer service is at the forefront of our mission. We provide our On-Site Maintenance Technicians with competitive salaries, performance bonuses, and comprehensive insurance coverage, alongside ample opportunities for professional growth and development within a supportive team culture. Join us to be part of a company that values your contributions and fosters a rewarding career in property maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Leasing Agent
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like CompassRock International.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like CompassRock International? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit CompassRock International's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Leasing Agent
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Leasing Agent role at CompassRock International, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at CompassRock International
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where CompassRock International operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to CompassRock International. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at CompassRock International.
