At a Glance
- Tasks: Lead leasing activities and manage a team to maximise occupancy and resident satisfaction.
- Company: CompassRock is a rapidly growing property management company focused on exceptional living experiences.
- Benefits: Enjoy a competitive salary, private health insurance, and a cycle to work scheme.
- Other info: Flexible working hours with some weekend shifts; based in Walton-On-Thames.
- Why this job: Join a dynamic team in a hands-on leadership role with opportunities for growth and impact.
- Qualifications: Experience in leasing or sales, strong communication skills, and team management experience required.
The predicted salary is between 36000 - 60000 £ per year.
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Direct message the job poster from CompassRock International
CompassRock provides asset and property management services to the rental housing sector. Founded in the U.S., the company has rapidly expanded to the UK and Europe, with a growing portfolio of Build-to-Rent (BTR) communities. Backed by private equity and driven by an entrepreneurial culture, we are committed to delivering exceptional living experiences while creating exciting career opportunities for our team.
About the Role
We are seeking an experienced and results-driven Leasing Manager to take the lead on all leasing activity at Walton Court (178 apartments) and Brightwells Yard (58 apartments) in Surrey, once leased up the role will oversee leasing activities in Southampton. Based in Walton on Thames and reporting directly to the Head of Leasing, you will be responsible for maximising occupancy, delivering an exceptional resident experience, and ensuring all leasing processes are executed to the highest standard across both communities. This is a hands-on leadership role, overseeing the full leasing journey—from initial enquiry through to move-in and renewals—while managing the on-site Leasing Agents to ensure targets are met and service quality remains exceptional. You will act as the primary leasing lead for both developments, ensuring they set the standard for excellence in the Build-to-Rent sector.
Responsibilities
- Leasing Leadership: Drive all leasing activity at Walton Court and Brightwells Yard, ensuring both communities achieve occupancy targets and KPIs.
- Team Management: Directly manage the on-site Leasing Agents, providing leadership, guidance, coaching, and performance feedback.
- Resident Experience: Deliver an exceptional service to all prospective and current residents, maintaining high levels of satisfaction and retention.
- Sales Activity: Manage outbound sales activity (calls, emails, texts, and in-person engagement) to convert enquiries into residents.
- Viewings: Conduct and oversee engaging in-person and virtual property tours across both sites.
- Lease Administration: Oversee the complete leasing process including applications, referencing, tenancy agreements, statutory compliance, and move-in coordination.
- Renewals: Maximise renewal rates through proactive engagement with residents and swift resolution of concerns.
- Collaboration: Work closely with the centralised leasing team to align strategies and share best practices.
- Reporting & Insights: Provide regular updates to the Head of Leasing on leasing performance, market trends, and recommendations for improvement.
- Operational Excellence: Promote best practice in CRM use, compliance, and service delivery across both properties.
Qualifications
- Proven track record in leasing, or sales activity in a property or service/hospitality industry with strong results against targets.
- Previous experience managing and developing teams, ideally in property or customer service sectors.
- Exceptional communication and interpersonal skills, able to build rapport quickly.
- Strong organisational skills with meticulous attention to detail.
- Previous experience in Build-to-Rent or residential property management or hospitality industry is an advantage.
- Leadership experience essential; ARLA or TPI (previously IRPM) qualification (or working towards) desirable.
Required Skills
- Lead-to-viewing conversion rate.
- Viewing-to-application conversion rate.
- Presentation quality of property tours.
- Timely completion of CRM tasks.
- Accuracy of tenancy documentation.
- Team performance and resident satisfaction levels.
Pay range and compensation package
- Discretionary bonus scheme.
- Private health insurance.
- Cycle to Work Scheme.
- Company Sick Pay.
Working Hours
40 hours per week over 5 days, including some weekend working on a rota basis (two consecutive days off). Shifts may include: 8am–5pm, 9am–6pm, or 10am–7pm.
Location
Based in Walton-On Thames with regular on-site presence at Walton Court and Brightwells Yard, Surrey, and our properties in Southampton with occasional travel to other properties as required.
Equal Opportunity Statement
We are committed to creating an inclusive, diverse, and equitable workplace. All candidates will be treated fairly and offered reasonable adjustments where needed throughout the recruitment process.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Sales
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#J-18808-LjbffrLeasing Manager in Walton-on-Thames employer: CompassRock International
CompassRock International is an exceptional employer that fosters an entrepreneurial culture, providing employees with exciting career opportunities in the rapidly growing Build-to-Rent sector. Located in Walton-on-Thames, our team enjoys a supportive work environment that prioritises employee growth, offers competitive benefits such as private health insurance and a discretionary bonus scheme, and promotes a commitment to delivering outstanding resident experiences across our properties. Join us to be part of a dynamic team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Manager in Walton-on-Thames
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like CompassRock International.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like CompassRock International? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit CompassRock International's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Leasing Manager in Walton-on-Thames
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasing Manager role at CompassRock International, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at CompassRock International
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where CompassRock International operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to CompassRock International. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at CompassRock International.
