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- Tasks: Lead and manage supported living services, ensuring high-quality care and compliance.
- Company: Compassionate Care, a leading provider of specialist care services in the UK.
- Benefits: £40,000 salary, 25 days leave, employee support programmes, and recognition awards.
- Other info: Join a passionate team dedicated to delivering outstanding person-centred care.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management or as a Deputy Manager with strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
Are you an experienced Service Manager, or a proven Deputy Manager with the leadership capability to step into your first Service Manager role? An excellent permanent opportunity has now arisen for a Service Manager to join our Supported Living Team in the Stokesley area.
Compassionate Care is a leading provider of specialist care services across the UK, supporting individuals with complex needs and learning disabilities. Our services include supported living, residential emergency accommodation, and specialist step-down services for individuals with mental health needs. At Compassionate Care, our mission is to deliver meaningful and lasting positive change in the lives of both adults and children. We empower the people we support to live as independently as possible, promoting dignity, choice, autonomy and self-worth in everything we do. Driven by a commitment to excellence, we aim to be one of the most trusted and respected providers in the care sector. We are dedicated to delivering safe, compassionate and reliable support while setting consistently high standards of quality across all our services.
Service Manager Role (Supported Living)
As Service Manager, you will hold full operational, clinical and leadership responsibility for our Supported Living services in the Stokesley area. You will be accountable for service performance, quality outcomes, regulatory compliance and team leadership, supported by our wider senior leadership and central support functions. This role requires demonstrable leadership and management experience within a care setting.
We are seeking candidates who meet one of the following criteria:
- Proven experience as a Service Manager
- Significant experience as a Deputy Manager with a clear track record of leading teams, managing services, overseeing quality and compliance, and who is ready to step into a Service Manager role
You will be passionate about delivering high-quality, person-centred care and confident in leading, motivating and developing teams to achieve excellent outcomes for the people we support.
Overview of the responsibilities
- Provide leadership, management, and clear direction in delivery of all services within your defined area(s) of responsibility.
- Work alongside the Area Manager for your allocated area within the organisation, supporting with the strategic overview and direction of the services.
- Assist in developing, implementing, and maintaining the organisational overall aims and objectives/targets.
- Evaluate the outcomes of the people supported and make amendments as required, alongside the Area Manager and PBS Lead.
- Lead, direct and support Team Leaders and Support Workers and other colleagues to provide and maintain the highest quality service.
- Accountable for all contractual regulations to ensure that all compliance is fully met, and robust quality assurance measures are monitored across the service.
- Be based within the services the majority of the week ensuring compliance and oversight is at the forefront.
The Service Manager must have:
- QCF Level 5 Leadership and Management/Registered Managers Award/NVQ Level 4 Health and Social Care (Preferred) or willing to work towards.
- Strong staff management skills.
- Excellent knowledge of CQC regulations, health and social care legislation and regulatory requirements.
- Enthusiasm, passion and determination to achieve Outstanding and deliver the highest quality person-centred care.
Company Benefits
- Salary £40,000
- 25 days annual leave plus bank holidays
- Employee Assistance Programme offering counselling and other support services.
- Employee Recognition Awards
- Company pension scheme
- Company events
Service Manager in Stokesley employer: Compassionate Care Group
Contact Detail:
Compassionate Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Stokesley
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions specific to service management. Think about your leadership experiences and how they align with Compassionate Care's mission. Show them you're not just a fit for the role, but for their values too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Compassionate Care.
We think you need these skills to ace Service Manager in Stokesley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Manager role. Highlight your leadership experience and any relevant qualifications, like QCF Level 5 or NVQ Level 4, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for person-centred care and how your previous roles have prepared you for this position. We want to see your personality and commitment to making a difference.
Showcase Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Use specific examples of how you’ve led teams, improved service quality, or ensured compliance in your past roles. Numbers and outcomes can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Compassionate Care Group
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and health and social care legislation. Being able to discuss these confidently will show that you're serious about compliance and quality assurance, which is crucial for a Service Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service delivery. This will demonstrate your capability to step into the Service Manager position with confidence.
✨Understand the Company’s Mission
Familiarise yourself with Compassionate Care's mission to deliver meaningful change. Be ready to discuss how your values align with theirs and how you can contribute to promoting dignity, choice, and autonomy for the individuals supported.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about their approach to team development or how they measure success in service delivery. It shows you're engaged and genuinely interested in the role and the company.