At a Glance
- Tasks: Lead and manage supported living services, ensuring high-quality care and compliance.
- Company: Compassionate Care, a leading provider of specialist care services across the UK.
- Benefits: £40,000 salary, 25 days leave, employee support programmes, and recognition awards.
- Other info: Join a passionate team dedicated to delivering outstanding person-centred care.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management or as a Deputy Manager with strong leadership skills.
The predicted salary is between 42000 - 42000 £ per year.
Are you an experienced Service Manager, or a proven Deputy Manager with the leadership capability to step into your first Service Manager role?
An excellent permanent opportunity has now arisen for a Service Manager to join our Supported Living Team in the Stokesley area.
Compassionate Care
Compassionate Care is a leading provider of specialist care services across the UK, supporting individuals with complex needs and learning disabilities.
Our services include supported living, residential emergency accommodation, and specialist step-down services for individuals with mental health needs.
At Compassionate Care, our mission is to deliver meaningful and lasting positive change in the lives of both adults and children.
We empower the people we support to live as independently as possible, promoting dignity, choice, autonomy and self-worth in everything we do.
Driven by a commitment to excellence, we aim to be one of the most trusted and respected providers in the care sector.
We are dedicated to delivering safe, compassionate and reliable support while setting consistently high standards of quality across all our services.
Service Manager Role (Supported Living)
As Service Manager, you will hold full operational, clinical and leadership responsibility for our Supported Living services in the Stokesley area.
You will be accountable for service performance, quality outcomes, regulatory compliance and team leadership, supported by our wider senior leadership and central support functions.
This role requires demonstrable leadership and management experience within a care setting. We are seeking candidates who meet one of the following criteria:
Proven experience as a Service Manager, or
Significant experience as a Deputy Manager with a clear track record of leading teams, managing services, overseeing quality and compliance, and who is ready to step into a Service Manager role.
You will be passionate about delivering high-quality, person‑centred care and confident in leading, motivating and developing teams to achieve excellent outcomes for the people we support.
Overview of the responsibilities
- Provide leadership, management, and clear direction in delivery of all services within your defined area(s) of responsibility.
- You will work alongside the Area Manager for your allocated area within the organisation, supporting with the strategic overview and direction of the services.
- You will assist in developing, implementing, and maintaining the organisational overall aims and objectives/targets.
- Evaluate the outcomes of the people supported and make amendments as required, alongside the Area Manager and PBS Lead.
- You will lead, direct and support Team Leaders and Support Workers and other colleagues to provide and maintain the highest quality service.
- You will be accountable for all contractual regulations to ensure that all compliance is fully met, and robust quality assurance measures are monitored across the service.
- This role will require the individual to be based within the services the majority of the week ensuring compliance and oversight is at the forefront.
- The Service Manager must have
- QCF Level 5 Leadership and Management/Registered Managers Award/NVQ Level 4 Health and Social Care (Preferred) or willing to work towards.
- Strong staff management skills.
- Excellent knowledge of CQC regulations, health and social care legislation and regulatory requirements.
- Enthusiasm, passion and determination to achieve Outstanding and deliver the highest quality person cantered care.
- Company Benefits
- 25 days annual leave plus bank holidays
- Employee Assistance Programme offering counselling and other support services.
- Employee Recognition Awards
- Company pension scheme
- Company events
- #J-18808-Ljbffr
Service Manager in Stokesley employer: Compassionate Care Group Ltd
Compassionate Care is an exceptional employer, offering a nurturing and supportive environment for those passionate about making a difference in the lives of children and young people. With competitive pay, comprehensive benefits, and a strong focus on employee growth through structured training programs, we foster a positive work culture that values compassion and teamwork. Join us in our brand-new Children’s home and be part of a dedicated team committed to empowering individuals with complex needs while enjoying a fulfilling career in a family-oriented setting.
Contact Details:
Compassionate Care Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Stokesley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Compassionate Care Group Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Compassionate Care Group Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Compassionate Care Group Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Compassionate Care Group Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Stokesley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Compassionate Care Group Ltd:Before hitting send, make sure to tailor your application specifically to Compassionate Care Group Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Compassionate Care Group Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
