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- Tasks: Create a welcoming environment and manage daily operations at Compassion House.
- Company: Compassion House, dedicated to serving children in need.
- Benefits: Flexible hours, supportive team, and training opportunities.
- Why this job: Make a real difference in the lives of children while developing your leadership skills.
- Qualifications: Strong organisational skills and a passion for hospitality.
- Other info: Join a values-driven team committed to making an impact.
The predicted salary is between 30000 - 40000 £ per year.
Help us make Compassion House a welcoming, well-run home so our teams can serve children living in poverty each day. As our Office Experience and Facilities Manager, you will shape a warm, organised and spiritually aligned space where staff, volunteers and visitors can thrive. If you are energised by hospitality and by helping people do their best work, we would love to hear from you.
How you'll make a difference:
- Set a warm, professional and hospitable tone for everyone who walks through the door, with clear information, helpful signage and simple processes.
- Lead the day-to-day running of Compassion House. Coordinate building services and supplier partnerships, and plan preventative maintenance.
- Champion health, safety and security. Work closely with our Health and Safety Officer, lead audits and training, and respond calmly and decisively to incidents.
- Lead and develop the Office Experience team and volunteers through clear communication, coaching and supportive direction.
- Oversee the post room so sponsorship correspondence and profiles are processed and redistributed on time.
- Steward budgets wisely. Review supplier value and quality, and document decisions transparently.
- Be personally committed to the Christian faith.
In this role, you'll get the opportunity to draw on the following strengths, experiences and competencies to thrive:
- Behaviours and values:
- Hospitality: you are a natural host who helps others feel welcome and supported.
- Composure: you remain calm under pressure, focus on solutions, and are dependable.
- Collaborative: you build trust quickly and lead with care and clarity.
- Growth mindset: you are open to feedback, eager to learn, and ready to try better ways of working.
- Values and stewardship: you are values driven with strong stewardship instincts.
Skills and experience:
- Operations coordination: keeping many moving parts on track in office or facilities settings.
- Health and safety: confidence in H&S responsibilities.
- Supplier and contract management: including practical budgeting and stewardship.
- People leadership: recruiting, scheduling, coaching, and supporting staff and volunteers.
- Organisation and project delivery: planning, prioritising, communicating, and following through.
- Communication: clear, personable, and adaptable to different audiences.
For the full breakdown, please refer to the job description.
Location, hours and benefits:
- Location: Office-based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
- Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 07:30 am
Key dates:
- Apply by: 9:00 am, Monday 13 April 2026
- Shortlisting: 13 and 14 April 2026
- Interviews: In person, week commencing 20 April 2026
Office / Facilities Manager in Southampton employer: Compassion UK
Contact Detail:
Compassion UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office / Facilities Manager in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compassion House's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in hospitality and operations coordination can make a difference at Compassion House. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions matter, so be sure to greet everyone with a warm smile. Remember, you're not just showcasing your skills; you're also demonstrating your ability to create a welcoming environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to your interviewers shows your appreciation and keeps you fresh in their minds. It’s a great way to reiterate your enthusiasm for the role and remind them why you’d be a fantastic fit for Compassion House.
We think you need these skills to ace Office / Facilities Manager in Southampton
Some tips for your application 🫡
Show Your Hospitality Skills: In your application, let us see how you embody hospitality. Share examples of how you've made spaces welcoming and organised, as this aligns perfectly with our mission at Compassion House.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your experience and skills shine through without any fluff.
Highlight Your Leadership Experience: We’re looking for someone who can lead and develop a team. Make sure to include any relevant experiences where you've coached or supported others, as this is key to thriving in our environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Compassion UK
✨Know the Space
Familiarise yourself with Compassion House before the interview. Understand its mission and values, especially the emphasis on hospitality and support. This will help you align your answers with their goals and show that you're genuinely interested in creating a welcoming environment.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading teams and managing volunteers. Share specific examples of how you've communicated effectively, coached others, and fostered collaboration. Highlighting your people leadership skills will resonate well with their focus on team development.
✨Demonstrate Problem-Solving Skills
Prepare to talk about past experiences where you've had to remain calm under pressure and find solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing health and safety incidents or operational challenges.
✨Emphasise Your Values
Since the role requires a commitment to Christian values, be prepared to discuss how your personal beliefs align with the organisation's mission. Share examples of how you've demonstrated stewardship and a growth mindset in your previous roles, showing that you're a good cultural fit.