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- Tasks: Create a welcoming environment and manage daily operations at Compassion House.
- Company: Compassion House, dedicated to serving children in need.
- Benefits: Flexible hours, supportive team, and training opportunities.
- Why this job: Make a real difference in the lives of children while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for hospitality.
- Other info: Join a values-driven team committed to making an impact.
The predicted salary is between 30000 - 40000 £ per year.
Help us make Compassion House a welcoming, well-run home so our teams can serve children living in poverty each day. As our Office Experience and Facilities Manager, you will shape a warm, organised and spiritually aligned space where staff, volunteers and visitors can thrive. If you are energised by hospitality and by helping people do their best work, we would love to hear from you.
How you'll make a difference:
- Set a warm, professional and hospitable tone for everyone who walks through the door, with clear information, helpful signage and simple processes.
- Lead the day-to-day running of Compassion House. Coordinate building services and supplier partnerships, and plan preventative maintenance.
- Champion health, safety and security. Work closely with our Health and Safety Officer, lead audits and training, and respond calmly and decisively to incidents.
- Lead and develop the Office Experience team and volunteers through clear communication, coaching and supportive direction.
- Oversee the post room so sponsorship correspondence and profiles are processed and redistributed on time.
- Steward budgets wisely. Review supplier value and quality, and document decisions transparently.
- Be personally committed to the Christian faith.
In this role, you'll get the opportunity to draw on the following strengths, experiences and competencies to thrive:
- Behaviours and values:
- Hospitality: you are a natural host who helps others feel welcome and supported.
- Composure: you remain calm under pressure, focus on solutions, and are dependable.
- Collaborative: you build trust quickly and lead with care and clarity.
- Growth mindset: you are open to feedback, eager to learn, and ready to try better ways of working.
- Values and stewardship: you are values driven with strong stewardship instincts.
Skills and experience:
- Operations coordination: keeping many moving parts on track in office or facilities settings.
- Health and safety: confidence in H&S responsibilities.
- Supplier and contract management: including practical budgeting and stewardship.
- People leadership: recruiting, scheduling, coaching, and supporting staff and volunteers.
- Organisation and project delivery: planning, prioritising, communicating, and following through.
- Communication: clear, personable, and adaptable to different audiences.
Location, hours and benefits:
- Location: Office-based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
- Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 07:30 am
Key dates:
- Apply by: 9:00 am, Monday 13 April 2026
- Shortlisting: 13 and 14 April 2026
- Interviews: In person, week commencing 20 April 2026
Office Experience & Facilities Manager in Southampton employer: Compassion UK
Contact Detail:
Compassion UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Experience & Facilities Manager in Southampton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Use examples from your past experiences that highlight your hospitality skills and ability to manage facilities effectively.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows you're engaged and serious about the role. Ask about their vision for Compassion House or how they support their staff and volunteers.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and remind them why you’d be a fantastic fit for the Office Experience & Facilities Manager role. Plus, it keeps you on their radar!
We think you need these skills to ace Office Experience & Facilities Manager in Southampton
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your skills fit in.
Show Your Hospitality Skills: Since this role is all about creating a welcoming environment, don’t forget to highlight your hospitality experience. Share examples of how you've made spaces warm and inviting in your previous roles.
Be Clear and Personable: When writing your application, keep it clear and friendly. We want to see your personality shine through, so don’t be afraid to let us know who you are and how you communicate with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Compassion UK
✨Know the Space
Familiarise yourself with Compassion House and its mission before the interview. Understanding their values and how they create a welcoming environment will help you align your answers with their goals.
✨Showcase Your Hospitality Skills
Prepare examples that highlight your experience in hospitality and creating supportive environments. Think about times when you've made others feel welcome or resolved issues calmly and effectively.
✨Demonstrate Leadership Experience
Be ready to discuss your approach to leading teams and managing volunteers. Share specific instances where you’ve coached or supported others, and how you foster collaboration and trust within a team.
✨Prepare for Health and Safety Questions
Since health and safety is a key part of the role, brush up on relevant regulations and be prepared to discuss how you've handled safety protocols in previous positions. Show that you can remain calm under pressure and focus on solutions.