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- Tasks: Create a welcoming environment and manage daily operations at Compassion House.
- Company: Compassion House, dedicated to serving children in need.
- Benefits: Flexible hours, supportive team, and training opportunities.
- Why this job: Make a real difference in the lives of children while leading a passionate team.
- Qualifications: Experience in hospitality, operations, and people management preferred.
- Other info: Join us in a values-driven environment focused on growth and community.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Help us make Compassion House a welcoming, well-run home so our teams can serve children living in poverty each day. As our Office Experience and Facilities Manager, you will shape a warm, organised and spiritually aligned space where staff, volunteers and visitors can thrive. If you are energised by hospitality and by helping people do their best work, we would love to hear from you.
How you'll make a difference
- Set a warm, professional and hospitable tone for everyone who walks through the door, with clear information, helpful signage and simple processes.
- Lead the day-to-day running of Compassion House.
- Coordinate building services and supplier partnerships, and plan preventative maintenance.
- Champion health, safety and security.
- Work closely with our Health and Safety Officer, lead audits and training, and respond calmly and decisively to incidents.
- Lead and develop the Office Experience team and volunteers through clear communication, coaching and supportive direction.
- Oversee the post room so sponsorship correspondence and profiles are processed and redistributed on time.
- Steward budgets wisely.
- Review supplier value and quality, and document decisions transparently.
- Be personally committed to the Christian faith.
In this role, you'll get the opportunity to draw on the following strengths, experiences and competencies to thrive:
- Behaviours and values
- Hospitality: you are a natural host who helps others feel welcome and supported.
- Composure: you remain calm under pressure, focus on solutions, and are dependable.
- Collaborative: you build trust quickly and lead with care and clarity.
- Growth mindset: you are open to feedback, eager to learn, and ready to try better ways of working.
- Values and stewardship: you are values driven with strong stewardship instincts.
Skills and experience
- You may not have them all on day one. Training is provided where needed.
- Operations coordination: keeping many moving parts on track in office or facilities settings.
- Health and safety: confidence in H&S responsibilities.
- Supplier and contract management: including practical budgeting and stewardship.
- People leadership: recruiting, scheduling, coaching, and supporting staff and volunteers.
- Organisation and project delivery: planning, prioritising, communicating, and following through.
- Communication: clear, personable, and adaptable to different audiences.
For the full breakdown, please refer to the job description.
Location, hours and benefits
- Location: Office-based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
- Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 07:30 am
Key dates
- Apply by: 9:00 am, Monday 13 April 2026
- Shortlisting: 13 and 14 April 2026
- Interviews: In person, week commencing 20 April 2026
Office Experience & Facilities Manager employer: Compassion UK
Contact Detail:
Compassion UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Experience & Facilities Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you connect with the team and show that you're genuinely interested in making Compassion House a welcoming space.
✨Tip Number 2
Practice your hospitality skills! Think of ways you can make others feel welcome during your interview. Whether it’s a warm smile or a friendly greeting, showing your natural hosting abilities can set you apart from other candidates.
✨Tip Number 3
Be ready to share examples of how you've handled pressure in past roles. The job requires composure and problem-solving, so think of specific situations where you remained calm and found solutions. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Office Experience & Facilities Manager
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and helping others. It’s all about making a connection.
Tailor Your Application: Make sure to customise your application to reflect the values and skills mentioned in the job description. Highlight your experience in operations coordination and people leadership, as these are key to thriving in this role.
Show Your Commitment: Since we’re looking for someone who is personally committed to the Christian faith, it’s important to express how your beliefs align with our mission. Share any relevant experiences that demonstrate your dedication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Compassion UK
✨Know the Space
Familiarise yourself with Compassion House before the interview. Understand its mission and values, especially the emphasis on hospitality and support. This will help you align your answers with their goals and show that you're genuinely interested in creating a welcoming environment.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading teams and managing volunteers. Share specific examples of how you've coached or supported others in previous roles. Highlight your collaborative nature and how you build trust within a team, as this is crucial for the Office Experience role.
✨Demonstrate Problem-Solving Skills
Prepare to talk about situations where you've had to remain calm under pressure. Think of examples where you’ve successfully navigated challenges in operations or health and safety. This will showcase your composure and solution-focused mindset, which are key traits for this position.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about their current projects or how they measure success in creating a hospitable environment. This shows your enthusiasm and willingness to engage with their mission, making you stand out as a candidate.