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- Tasks: Engage with supporters through various channels and inspire them to connect with our mission.
- Company: Compassion UK is dedicated to releasing children from poverty through Christian values.
- Benefits: Enjoy flexible hybrid work, free parking, onsite gym, and a pension scheme with 10% employer contribution.
- Why this job: Make a real difference while working in a supportive, faith-driven environment with fun perks.
- Qualifications: Customer service experience, strong computer skills, and a passion for Compassion's mission required.
- Other info: Join weekly team prayers and enjoy celebrations like Tea & Treat Tuesday!
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional customer service while making a difference in the world? Compassion UK is looking for a dedicated Engagement Centre Assistant to care for our supporters and guide them through their sponsorship journey. What You\’ll Do: ?? Engage with supporters via phone, email, live chat, social media, and more. ?? Help supporters grow in their connection with Compassions mission. ?? Provide excellent service that inspires action to release children from poverty in Jesus name. What Were Looking For: ? Proven customer service experience. ? Strong computer and admin skills (Outlook, Teams, Word). ? Great communication skillsfriendly, professional, and clear. ? Adaptability, flexibility, and resilience in a fast-paced environment. ? A practising Christian, passionate about living and promoting Compassions ethos. Why Join Us? ?? Flexible hybrid working and sociable environment. ?? Free parking, onsite gym, and shower facilities. ?? Pension scheme with 10% employer contribution. ?? Private medical and dental cover. ?? Weekly team prayers, devotionals, and worship events. ?? Fun perks like Tea & Treat Tuesday, milestone celebrations, and more! How to Apply…
Contact Centre Agent employer: Compassion UK Careers
Contact Detail:
Compassion UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent
✨Tip Number 1
Show your passion for customer service by sharing specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to delivering exceptional service.
✨Tip Number 2
Familiarize yourself with Compassion UK's mission and values. Being able to articulate how your personal beliefs align with their ethos will make you stand out as a candidate who truly cares about their work.
✨Tip Number 3
Highlight your adaptability and resilience by preparing examples of how you've successfully handled challenging situations in fast-paced environments. This will show that you're ready to thrive in their dynamic setting.
✨Tip Number 4
Engage with Compassion UK on social media or through their community events. This not only shows your interest but also gives you insights into their culture, which can be beneficial during interviews.
We think you need these skills to ace Contact Centre Agent
Some tips for your application 🫡
Understand the Mission: Before applying, take some time to understand Compassion UK's mission and values. This will help you tailor your application to show how your personal beliefs align with their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven customer service experience. Provide specific examples of how you've delivered exceptional service in previous roles.
Showcase Communication Skills: Since great communication is key for this role, make sure to demonstrate your friendly and professional tone in your written application. Use clear and concise language to convey your points.
Express Your Passion: Clearly express your passion for helping others and your commitment to Compassion UK's mission. Mention any relevant experiences that showcase your dedication to making a difference.
How to prepare for a job interview at Compassion UK Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns with Compassion UK's mission.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication abilities. Practice answering questions clearly and professionally, and be ready to engage in a friendly manner, as this is crucial for the role of an Engagement Centre Assistant.
✨Highlight Your Adaptability
Since the job requires resilience in a fast-paced environment, think of instances where you successfully adapted to changes or challenges. This will show that you can thrive under pressure and remain flexible.
✨Connect with Compassion's Mission
As a practising Christian, it's important to convey your alignment with Compassion UK's ethos. Be prepared to discuss how your values resonate with their mission to release children from poverty, and share any relevant experiences that reflect this commitment.
