Associate Director, Global Donor Experience & Engagement in Godalming

Associate Director, Global Donor Experience & Engagement in Godalming

Godalming Full-Time 50000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead global fundraising strategies and create compelling donor communications.
  • Company: Compassion in World Farming, a mission-driven charity focused on ethical fundraising.
  • Benefits: 25 days leave, health cash plan, hybrid working, and employee support programmes.
  • Other info: Join a diverse team committed to equal opportunities and ethical practices.
  • Why this job: Make a real impact in donor engagement and strengthen relationships for a good cause.
  • Qualifications: Senior experience in fundraising, excellent storytelling skills, and team leadership.

The predicted salary is between 50000 - 65000 £ per year.

Overview

As our Associate Director, Global Donor Experience & Engagement, you'll lead the development of fundraising narratives, storytelling, high‑impact communications, digital media and events across digital and offline channels, ensuring a consistent and powerful donor experience at every touchpoint. This new role is part of the Fundraising Senior Management Team and requires a strategic partner who can make an early impact to strengthen donor relationships, increase engagement and create sustainable income growth.

Key Responsibilities

  • Lead global fundraising engagement strategy – shaping clear objectives, plans and success measures that align with organisational priorities and fundraising ambitions.
  • Strengthen supporter engagement and stewardship – developing persuasive cases for support, donor communications, engagement plans and experiences that deepen long‑term relationships.
  • Shape brand, propositions and content – ensuring fundraising engagement is audience‑led, compelling, values‑led and rooted in CIWF’s mission and case for support.
  • Lead and collaborate across teams – leading a newly formed team and working closely with Fundraising, Communications, the CEO Office, international colleagues and external partners.
  • Use insight to improve performance – using data, feedback and evaluation to improve supporter experience, engagement activity and continuous improvement.

Skills and Experience

  • Senior‑level experience in fundraising communications, donor engagement, events or supporter experience within a charity or not‑for‑profit setting.
  • Proven ability to develop persuasive cases for support, donor propositions and supporter communications that translate strategy into compelling fundraising narratives.
  • Strong understanding of donor stewardship, supporter journeys, retention and long‑term relationship building.
  • Excellent editorial, copywriting and storytelling skills with strong audience awareness, creativity and attention to detail.
  • Experience leading and developing teams, managing budgets and working with external agencies, suppliers or specialist partners.
  • Ability to use data, insight and evaluation to shape communications, improve engagement and support performance improvement.
  • A demonstrable commitment to CIWF’s mission, values and ethical approach to fundraising and partnerships.

Equal Opportunity Statement

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from under‑represented groups, whether ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Right to Work

All applicants must be able to demonstrate their right to work in the country where the role is based.

Benefits

  • 25 days annual leave + bank holidays
  • Health Cash Back Plan and 24/7 GP access
  • Employee Assistance Programme and MHFA support
  • Premium Calm App subscription
  • Electric car scheme available
  • Defined contribution pension scheme
  • Enhanced discretionary sick pay
  • Hybrid working model (role and location dependent)
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Associate Director, Global Donor Experience & Engagement in Godalming employer: Compassion in World Farming International

At Compassion in World Farming, we pride ourselves on being an exceptional employer that champions a culture of inclusivity and growth. As the Associate Director, Global Donor Experience & Engagement, you will not only lead impactful fundraising initiatives but also benefit from a supportive environment that values your contributions and fosters professional development. With a hybrid working model, generous leave policies, and a commitment to employee well-being, we ensure that our team members thrive both personally and professionally while making a meaningful difference in the world.

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Contact Details:

Compassion in World Farming International Recruitment Team

We think you need these skills to ace Associate Director, Global Donor Experience & Engagement in Godalming

Fundraising Communications
Donor Engagement
Event Management
Persuasive Case Development
Audience Awareness
Editorial Skills
Copywriting