Technical Assistant

Company About Us: Founded by former Michelin-starred chef Paul Rhodes in 2003, Paul Rhodes Bakery has built a strong reputation as the go-to supplier of quality handcrafted sourdoughs, cakes and pastries in the capital. Pauls ambition when he started the bakery was simple: to provide Londons busy chefs with the best handcrafted bread, made from the finest ingredients possible and traditional techniques. Today, as the bakery heads towards twenty-five years in business, the goal remains the same and this ambition underpins everything we do. We have both a wholesale business supplying some of Londons top restaurants, hotels, cafés, and entertainment venues, as well as our local retail bakery shop which is based a ten minute walk up the road, in Greenwich Market. As we continue to grow, we are looking for talented individuals to join our team and contribute to our success. At Paul Rhodes Bakery, we believe in nurturing talent. By joining our company, youll have the chance to work with experienced professionals, learn valuable skills, and be part of a friendly, supportive environment.

Role Overview: With the growing emphasis on product safety and quality, we are looking for a Technical Assistant to support the site in operating at the highest possible standards in Food Safety and producing excellent quality products at all times. The role will be reporting to the Technical Manager.

Key Responsibilities:

• Assist with the implementation and monitoring of all Food Safety, Quality and Hygiene Procedures.
• Support with preparing the site for external audits and accreditation / EHO visits.
• Food Safety Training delivery: Induction / In-House Food Safety / Refreshers / Training record keeping.
• Training Platform administration send online Training / informing Managers on team members due.
• HACCP checking HACCP related paperwork, training staff on CCPs / member of site HACCP team.
• Audit Production Departments & QMS paperwork (GMP, CCP, Hygiene & Fabrication Audits etc.).
• Product & Process audits including forward and backward traceability / Glass & Hard Plastic audits.
• Reporting non-conforming products/process to relevant Dept Manager, ensuring appropriate action.
• Working closely with all Department Managers and Teams ensuring high standards of operation.
• Assist with increasing knowledge of teams in the completion of records to the required standards.
• Maintenance and updating of QMS documentation & electronic/paper record systems.
• Calibration and use of monitoring devices e.g. temperatures probes, scales, scheduled checks.
• Knife Integrity Checks / Issuing new equipment and monitoring department controls / records.
• Micro sampling of products and analysis/investigation, carrying out environmental swabbing.
• Complaints supporting complaint investigations, maintaining records/complaints log, data trending.
• Raw material delivery assessment / Supplier Complaints / working closely with Purchasing dept.
• Support monitoring of Pest Control and reporting/liaising on any hygiene/proofing issues.
• Supporting wider food safety projects / Allergen awareness and controls.
• Escalate reporting where appropriate in accordance with site Food Safety and Quality procedures.
• Follow QA Hold procedure provision of QA hold notices / QA Hold Log and chase actions.
• Support monthly provision of data for KPIs and progress with Internal Audit Schedules.
• Support with writing / update of Specifications/Product Portals as required.

Key Requirements:

• Minimum 2-years Food manufacturing experience in a similar technical team role.
• Experience of Sites with accreditation such as BRC, Retailer Audits, SALSA.
• Internal Auditing Training & Experience e.g. BRC/SALSA Internal Audits.
• Experience and Knowledge of writing specifications / labelling is required.
• Level 3+ Food Hygiene qualification desirable.
• HACCP Level 3+ knowledge and experience desirable.
• Basic Microbiology Knowledge, training would be an advantage.
• Data collection and report writing.
• Experience/Confidence in delivering Training to staff, building strong knowledge of Site processes.
• IT literate use of Word, Excel, Database systems.
• Strong verbal and written communication skills are a must.
• High levels of accuracy in work with attention to detail and a methodical approach.
• Site operates 24/7 so very occasionally weekend/night work may be required as necessary.

Package:

• Location: London based: Lassell St, Greenwich, SE10 9PJ;
• Position: Full-time, Permanent, M-F (flexibility required for occasional project involvement or issue resolution)
• Salary: £28,000 to £30,000 per annum
• Benefits: Flexible working, Free & Discounted Bakery Products, Shop Discount, Free Birthday cake of your choice, Company Events, Referral Bonus, Cycle to Work Scheme, Additional holiday allowance to reward length of service, Paid breaks.

Paul Rhodes Is Committed To a Diverse And Inclusive Workplace. We Provide Equal Employment Opportunities To All Employees And Applicants For Employment Without Regard To Race, National Origin, Gender, Gender Identity, Sexual Orientation, Protected Veteran Status, Disability, Age, Or Other Legally Protected Status. As Part Of This Commitment, We Strive To Provide Reasonable Accommodations For Persons With Disabilities To Enable Them To Access The Hiring Process. For Individuals Who Would Like To Request Accommodation Throughout The Hiring Process, Please Contact HR.