Advice Trainee

Advice Trainee

Scarborough Full-Time 12000 - 18000 £ / year (est.) No home office possible
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Compassehub

At a Glance

  • Tasks: Empower others by providing essential advice on various legal issues.
  • Company: Join North Yorkshire Citizens Advice & Law Centre, making a real community impact.
  • Benefits: Full training provided, supportive team environment, and the chance to develop valuable skills.
  • Why this job: Be part of a mission to help people navigate challenges during tough times.
  • Qualifications: Positive attitude, strong communication skills, and a desire to learn.
  • Other info: Office-based role with opportunities for personal and professional growth.

The predicted salary is between 12000 - 18000 £ per year.

Advice Trainee – Closing date Monday 15 Sep 2025

Job Description

Are you motivated by empowering and assisting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face?
North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The role is office based only – this can be in any one of the following North Yorkshire offices: Northallerton, Scarborough or Selby.
As an Advice Trainee you will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. This will be delivered mainly via telephone but also via email and face to face.
The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team.
This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided. Trainees usually become proficient in their roles within 12-18 months.

Application Process

To view the job pack and apply for this exciting opportunity please visit our website: https://www.cany.org.uk/were-hiring-advice-trainee/

Wage

Expires

15/09/2025

Organisation

#J-18808-Ljbffr

Advice Trainee employer: Compassehub

North Yorkshire Citizens Advice & Law Centre is an exceptional employer dedicated to empowering individuals and making a tangible impact in the community. With a strong focus on employee development, you will receive comprehensive training and support as an Advice Trainee, fostering both personal and professional growth. Our collaborative work culture, combined with the opportunity to work in beautiful North Yorkshire locations such as Northallerton, Scarborough, or Selby, makes this a rewarding place to build a meaningful career while helping others navigate their challenges.
Compassehub

Contact Detail:

Compassehub Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Advice Trainee

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, and connect with others who share your passion for helping the community. You never know who might have a lead on an opportunity or can offer valuable advice.

✨Tip Number 2

Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating your motivation for the role and how your skills align with the mission of empowering others.

✨Tip Number 3

Showcase your enthusiasm! When you get the chance to meet potential employers, let your passion for making a difference shine through. Share personal stories that highlight your commitment to helping others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.

We think you need these skills to ace Advice Trainee

Communication Skills
IT Skills
Ability to Work Independently
Teamwork
Problem-Solving Skills
Customer Service Orientation
Empathy
Adaptability
Learning Agility
Knowledge of Legal Issues (debt, welfare rights, employment, housing, family)

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for helping others shine through in your application. Share any experiences or motivations that drive you to empower people, especially in challenging situations.

Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your communication skills and IT proficiency, as these are key for the Advice Trainee role.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward applications that get straight to the heart of why you’d be a great fit for our team. Avoid jargon and keep it simple!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.

How to prepare for a job interview at Compassehub

✨Know Your Stuff

Familiarise yourself with the key issues that the North Yorkshire Citizens Advice & Law Centre deals with, like debt, welfare rights, and housing. This will show your genuine interest in the role and help you answer questions more confidently.

✨Show Your Passion

Be ready to discuss why you're motivated to empower others and how you can contribute to the community. Share personal experiences or examples that highlight your commitment to helping people, especially during tough times like the cost of living crisis.

✨Practice Makes Perfect

Conduct mock interviews with a friend or family member. Focus on common interview questions related to teamwork, communication, and problem-solving. This will help you articulate your thoughts clearly and reduce any nerves on the day.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of the interview. This could be about the training process, team dynamics, or how success is measured in the role. It shows you're engaged and genuinely interested in the position.

Advice Trainee
Compassehub
Location: Scarborough
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